Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Operations Excellence Leader

AT Johnson & Johnson
Johnson & Johnson

Operations Excellence Leader

Santa Clara, CA

Johnson & Johnson's Family of Companies is recruiting for a Operations Excellence Leader to join our exciting team and be part of the digital transformation within MedTech! This position can be based out of Santa Clara, California. This is a fulltime on-site position

This is a meaningful role for the team and reports to the Global Head of Data & Digital Operations. Our team is a pioneer within MedTech and Johnson & Johnson! We are excited to have this new role lead multiple aspects of digital operations supporting our team and global growth initiatives.

Job Description

Johnson & Johnson MedTech Digital (JJMTD) is recruiting for a Global Software Engineering Excellence Leader. This individual will be responsible for championing best practices in software engineering across our organization. This role is essential for driving continuous improvement in our development processes, enhancing team skills, and ensuring that our engineering standards align with industry-leading practices. The ideal candidate will have a strong process redesign background, excellent leadership skills, and a passion for fostering a culture of excellence in software engineering.

Want more jobs like this?

Get jobs in Santa Clara, CA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


The JJMTD vision is to build a future where medical intervention is more planned, less invasive, and more personalized. Our organization is passionate about crafting the future of Digital Surgery by developing digital, software-based solutions for hospitals, clinicians, and patients. These solutions, when integrated with J&J MedTech robotics and broad portfolio of medical devices, are intended to deliver a comprehensive Digital Surgery experience for clinical customers and the patients they serve.

Are you flexible, self-motivated, curious, and passionate about revolutionizing the future of Digital Surgery?

Key Responsibilities:

Best Practices Development: Define, implement, and promote best practices and standards in software engineering

Process Optimization: Evaluate and enhance existing software engineering processes to maximize productivity, minimize waste, and streamline workflows. Partner with key stakeholders internally to ensure smooth functioning of outsourced resource management processes for MedTech Digital

Training & Mentorship: Develop and lead training programs, workshops, and mentoring sessions aimed at enhancing the skills and capabilities of engineering teams.

Quality Assurance / Performance Management: Shape, track, manage the top level critical metrics (Key Performance Indicators) and goals and achievements (Objectives Key Results) to drive performance across the organization and lead initiatives to continuously improve product quality and development efficiency.

Collaboration: Work closely with cross-functional teams, including Product Management, Quality Assurance, and Operations, to ensure that engineering practices support business objectives.

Vendor contract management: work closely with vendors on staff augmentation and ensure performance is monitored against contracts. Build and run mechanisms to ensure high performing talent provided by the vendors

Innovation & Tools: Stay abreast of the latest industry trends and tools, advocating for the adoption of modern technologies and practices that drive engineering excellence. Implement process and systems for effective time tracking on software development to ensure financials are recorded appropriately.

Feedback Loop: Create a system for gathering feedback on engineering processes and practices, actively listening to team members to foster a culture of open communication and improvement.

• Manage the coordination and logistics for upskilling and driving Digital awareness and knowledge across J&J MedTech.

• Define, build and implement key operating mechanisms that's needed for operations of MedTech Digital organization.

• Represent the global JJMTD team as required.

• Operations support across JJMTD.

Qualifications

Required:

• Minimum Bachelor's degree (Software Engineering, Biotechnology or other related subject area).

• 10+ years of experience in the software industry.

• 8+ years of experience in leadership roles managing both employees and contractors.

• Experience in leading software solutions delivery with internal and outsourced resources.

• Outstanding communication (written and verbal) and presentation abilities, with comfort presenting to all management levels within an organization.

• Significant experience developing, tracking, and managing key metrics to deliver business and financial targets.

• Experience working in and successfully navigating complex and matrixed organizations.

• Demonstrated ability to effectively collaborate with technical and non-technical team members.

• Strategic attitude with ability to execute/implement tactical details.

• Up to 20% travel internationally.

Preferred:

• Advanced Degree.

• Six Sigma Process Excellence certification.

• Project Management Professional (PMP) certification.

• People development and management.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The anticipated base pay range for this position is $166,000 to $267,145. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual

targeted results by rewarding individual and the corporation's performance over a calendar/ performance year. Bonuses are awarded at the Company's discretion on an individual basis.

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Client-provided location(s): Santa Clara, CA, USA
Job ID: Johnson&Johnson-2506229367W
Employment Type: Other