Johnson & Johnson is currently recruiting for a Manager, Pharmacy Solutions Marketing, located in Titusville, NJ. This role is a part of the Patient Engagement and Customer Solutions Team (PECS) within the Pharmacy Solutions team.
At Johnson & Johnson, what matters most is helping people live full and healthy lives. We focus on treating, curing, and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found. We are Janssen. Our mission drives us. Our patients inspire us. We collaborate with the world for the health of everyone in it.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to build a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
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We know that the success of our business - and our ability to deliver significant solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we cultivate a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.
At Johnson & Johnson, we all belong!
The Manager, Pharmacy Solutions Marketing will be responsible for executing on the strategy, design, implementation, and monitoring/optimization for programs in the pharmacy channel in assigned therapeutic area, Immunology. This includes the engagement of specialty pharmacies, partnership and fee for service programs, and data and technology agreements that support the needs of patients to start and stay on Johnson & Johnson therapies.
The role will partner to identify capabilities, partners, technologies, and innovative programming approaches that support patient engagement in the specialty pharmacy channel. The role must build and maintain strong working relationships with marketing, account management, commercial excellence, patient solutions, IT, finance, legal, healthcare compliance, and other business partners. The position reports to the Associate Director, Pharmacy Solutions Marketing.
A Day in the Life
Every patient's healthcare experience is unique - crafted by personal experiences and beliefs, the presence or absence of support networks, provider and payer dynamics, and socioeconomic factors. For many patients, the decision to start or stop a treatment is overwhelming. Johnson & Johnson recognizes this, and wants to build an experience that is personalized, effective, and optimistic.
Day-to-day responsibilities include:
• Px Strategy & Design: Collaborate with assigned therapeutic area (Immunology) Px therapeutic area teams to execute on the pharmacy channel engagement plan and programming strategy to support in-office or home delivery models; Use market assessments, competitive landscapes, voice of customer, and industry trends to inform program design
• Operational Excellence: Use patient analytics, voice of customer, benchmarking, and compliance monitoring to support continuous optimization of program performance (KPI attainment, efficiency, cycle time); Partner with pharmacies to identify and deploy operational enhancements; Proactively share learnings and best practices within the Pharmacy Solutions team
• Account Management: Partner with national and local account teams to identify strategic partners and identify addressable gaps in patient experience; Influence priorities of account team; Support contracting efforts; Participate in quarterly business reviews with pharmacies
• Program Operations & Compliance: Accountable for program development and launch with pharmacies in accordance with regulations and internal policy, including approvals (legal, compliance, privacy), negotiation and contracting, and fair market value assessments
• Measurement & Reporting: Monitor KPIs that reflect patient needs and brand strategies; Present performance summaries, insights, and recommendations to Px therapeutic area teams
• Teaming: Collaborate with cross-functional business partners in a complex, matrixed environment
• Culture: Participate in a culture of learning, smart risk-taking and experimentation within team and through pharmacy partners
• Diversity, Equity, and Inclusion: Contribute to an inclusive and equitable environment in support of the company's commitment to equal employment opportunity and the value of a diverse workforce
• Leadership & Ethics: Demonstrate ethical, Credo-based approaches with deep knowledge and respect for legal and compliance requirements
Qualifications
Qualifications
Education:
• A minimum of a bachelor's degree is required; PharmD or MBA is preferred
Experience and Skills:
- A minimum of two (2) years relevant heathcare business experience, including experience in Sales, Marketing, Account Management, Operations, Analytics and/or related fields is required.
- Specialty Pharmacy experience is preferred
- Experience in Immunology or other specialty market is preferred
- Strong strategy, innovation, analytics skills, and excellent overall business acumen is required
- Experience in developing, maintaining, and influencing strategic business relationships is required
- Experience with budget management; business planning
- Must be capable of managing and prioritizing multiple priorities with a focus on program management and oversight
- Must demonstrate excellent communication & leadership skills with the ability to influence without authority and partner cross-functionally
- Must be able to demonstrate ability to think strategically and successfully operate in two worlds - big picture orientation with attention to detail
- Excellent verbal and written communication skills and ability to present to all levels of leadership required
- Excellent social skills with a demonstrated track record for forging strong, positive relationships with a diverse array of customers and colleagues
- Must be able to demonstrate a solution focused mindset with the ability to identify problems and implement effective resolutions
Other:
- This position is based in Titusville, NJ and requires up to 10% travel
The anticipated base pay range for this position is $99,000 to $170,200.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company's long-term incentive program.
- Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
- Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
Do you strive to join an outstanding team that is dynamic and ever-changing? Is career growth and opportunity appealing to you? Apply to this opportunity today.
At Johnson & Johnson, we're on a mission to change the trajectory of health for humanity. That starts by crafting the world's healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.