About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

• Lead and develop direct reports/team members to achieve targeted business objectives.
• Responsible for managing the day to day operations of order management representatives with responding to phone and email from customers in a timely manner and accurately in compliance with documented policies.
• Build and develop an efficient and effective order management team in the Shared Services environment
• Provide End to End of Masterdata by Data Enrichment/Data Deletion/Duplication
• Reviewing the Business Agreements/Terms and licensing
• Reviewing in Pricing and Pricing sheets
• Prepare OM weekly & monthly report
• Attending on Customer/Client enquiries via email, teams call, phone and ETC
• Managing subordinates productivity

• Diploma or Degree in Finance or Account and Business Admin or any relevant studies
• 5 to 7 years in Order Management & Masterdata with SSC or BPO environment with Retail/CPG Industry
• Good problem solving
• 2 to 4 years' experience in managing a team
• Good skills in Excel
• Good in Communication