Role - Lead Consultant
Skillset - IT Infrastructure - Network & Security administration
Location - Frankfurt
Requirements:
- Good knowledge with Hands-on experience on Aruba Wireless technology, Aruba Switching, LAN/WAN Protocol & Security platform FortiGate, Zscaler.
- Should have experience in Routing and Switching
- Should have knowledge about ClearPass and Mobility Master.
- Should have knowledge about monitoring tools e.g Solarwind, Airwave
- Should have knowledge about SDLAN technology and F5 load balancer.
- Should have knowledge about FortiGate Firewall & Zscaler (ZPA & ZIA)
- Should have knowledge about IPSEC & GRE Tunnel
- Drive new projects individually for remote sites
- Vendors Coordination and excellent Analytical and troubleshooting skills.
- Incident, Change and problem management.
- Experience in running operations with ITIL processes / ITIL certified.
Want more jobs like this?
Get Computer and IT jobs in Frankfurt, Germany delivered to your inbox every week.
- English, and German good to have.
- Should be able to work with colleagues from different cultures and drive L1/L2 colleagues.
- Excellent in Verbal and Written communication.
- Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
- Willingness and flexibility to learn new technologies and scale up quickly and adapt to different roles as the situation demands.
- Technical delivery of Network & Security administration activities for mission critical production support environments.
- Plan & execute OS version upgrades, OS Migrations, LAN/WAN setup
- Lead the team in client meetings
- Troubleshoot & resolve incidents with stringent SLA
- Provide on-call support during non-business hours as needed
- Engage in Problem management process for root cause determination & permanent corrective action
- Support the team in resolving critical technical issues during crisis situations
- Act as a single point of ownership for the Customer solution during Critical Incidents
- Implement automations for significant reduction in manual efforts
- Create and publish knowledge base articles and contribute to knowledge management activities in the service
- Bring in Automation solutions in the project
- Provide training on Technology or Process to Team
- Writing solutions / estimates for Request For Proposals
- Implement automations for significant reduction in manual efforts through Automation platforms
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.