Infosys is seeking a Senior Business Analyst. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications :

• Candidate must be located within commuting distance of Toronto/Mississauga, Ontario or be willing to relocate to the area. This position may require travel.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• At least 7 years of experience in Business Requirement Gathering and Elicitation
• Minimum of 8 years of experience in business analysis, preferably in the telecom industry.
• Strong understanding of telecom industry concepts, trends, and challenges.
• Proven ability to elicit, analyze, and document business requirements.
• Experience in creating detailed functional and non-functional specifications.
• Skilled in using business analysis methodologies and tools (e.g., UML, BPMN, Jira).
• Ability to collaborate effectively with stakeholders at all levels, including technical teams, business users, and executives.
• Strong analytical and problem-solving skills to identify and address business needs.
• Excellent communication and interpersonal skills to facilitate discussions and drive consensus.
• Experience with project management methodologies (e.g., Agile, Waterfall) is a plus.
• Strong communication and collaboration skills to work effectively within a cross-functional team.
• Knowledge of telecom systems and technologies (e.g., network infrastructure, billing systems, customer relationship management).
• Familiarity with data analysis tools (e.g., SQL, Excel, data visualization tools).
• Experience with requirements management tools (e.g., JIRA, Confluence).
• Strong understanding of telecom industry concepts, trends, and challenges
• Good experience in project life cycle activities on development projects.
• Experience and desire to work in a Global delivery environment.