Infosys is seeking a Field Network Engineer. This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
Candidate must be located within Detroit, MI or be willing to relocate to the location. This position may require travel in the US.
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Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
Experience in configuration, Installation, and Maintenance of multi-disciplinary technological communication network topologies such as wireless mesh nodes and gateways, cellular routers, sub-GHz 900MHz AMI (advanced metering infrastructure) CPE (customer premises equipment), Wimax SMs (subscriber module radios), P2P (point-to-point) microwave radios/Aps (access points) and long haul CWDM/DWDM Ciena 6500 based optical backbone networking platform
Experience in configuration, Installation, and Maintenance of all Tropos Wireless Mesh devices. Supports AMI, Pole Tops, Smart Grid Communications
Experience in configuration, Installation, and Maintenance of cellular Digi Gateways
Experience in Installation and Operational support for all LAN/WAN physical links (including both trunked and wireless layers 1-4 links) including afterhours support for critical sites
Experience in Installation and Operational Support for all Cisco 802.11 Wireless Access Points
Provide Installation and Operational support for all Network Projects and Hardware at DDC and ADC include copper and fiber cabling/patch/diagnosis.
Provide Installation, Maintenance, and Operational support for various communications equipment. Includes 900MHz AMI smart mesh end points, Wimax, Microwave, Tropos mesh radio nodes/gateways, Cisco carrier grade routers and switches, peripheral devices, and related infrastructure.
Provide Installation, Maintenance, and Operational support.
Expert level usage and administration of industry standard GUI based tools such as ServiceNow & Microsoft Sharepoint
Preferred Qualifications:
Excellent communication and interpersonal skills
Ability to interact with customers, cross functional team members and lead governance meetings
Ability to coordinate with offshore team (India)
Project management, planning, reporting, coordination & efficient time management
Proactive work nature
Team player
Work with multiple vendor partners and cross functional teams
Willing to work on global delivery models with flexible working hours/24/7 On Call Support operational commitment
Willing to dispatch to the field & work on utility/IT site locations in the field
Exposure to electrical SCADA and ICS (Industrial Control System)
Daily reporting to the team and management
Ability to prioritize & maintain multiple, concurrent work items on a consistent basis
Technical investigative & root cause analysis skills/techniques for chronic/repetitive network issues
Demonstrate technical problem-solving skills on a consistent, regular basis
Automation ideas and implementation
Installation, Maintenance, and Operational Support for large scale utility stations, sub-stations and network hub sites involving carrier grade Cisco switches/routers, wireless nodes and RTUs (remote terminal units)
Provide Installation, Maintenance, and Operational support for all field network equipment
Flexible & Proactive Technical and Operational support on a daily basis
The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.