Infosys is looking for a Dynamics CRM Technical Architect in Richardson, TX
Roles and Responsibilities :
- As a Technical Architect, you will be expert in formulating a D365 CE technical solution based on the customer requirements.
- Configure the application to meet a client's requirements using the Microsoft Dynamics 365 Customization Tool or SDK
- You will be intensely involved in requirements gathering, discovery workshops, analysis of requirements and propose D365 CE solution with product best practices
- You will also require to prepare Solution Architecture Document and Design document in projects/assignments using D365 CE best practices
- You will play an important role in drafting data migration plan/strategy from legacy applications to D365 CE platform.
- You will guide teams on project processes, deliverables and contribute to the proposal development, internal capability building and marketing support. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
- Contribute to identify best-fit architectural solutions for two or more Dynamics modules; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution.
- Experience working in Dynamics 365 CE modules - Sales, Customer Service, Marketing, Field Service and Project Service Automation.
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Essential :
- Experience in managing technical roadmaps that have incorporated a range of business applications, including exposure to ERP and CRM solutions.
- Designing and Developing End to End architecture for Dynamics 365 and Integration Architecture for to a mix of online and on premise Dynamics 365 systems.
- Establish and evolve architectural standards, reference models, guidelines and principles.
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- 10+ years of relevant experience on MSCRM.
- Experience in 2 full-cycle implementations of Online Dynamics 365
- Knowledge on CDS / CDM and MDM.
- Strong knowledge of CRM development/customization including workflows, plugins, integrations with other systems through various technologies like Azure integration services (Azure functions, LogicApps, Azure Service Bus).
- Excellent background on Dynamics 365 with multiple projects, especially in a complex multiple system landscape.
- Excellent understanding of Dynamics 365 architecture and its interaction with other interfaced systems in a typical enterprise environment.
- Experience in architecting cloud and on premise solutions including identity, API management, integration, data migration.
- Experience with software development and configuration management tools and processes (e.g. Visual Studio, Team Foundation Server)
- Working experience with the following technology is must : SharePoint , Visual Studio, TFS, C#, .Net, JavaScript, Dynamics 365, Azure Integration Services
- Experience in working on Power Platform (PowerApps, Power BI and Power Automate) is an added advantage.
- Microsoft Dynamics CRM Certifications.
- TOGAF certification is an added advantage.
- Excellent customer interfacing skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and outstanding analytical and Problem-solving skills.