Associate - HR
San Jose, CR

The Associate HR executes the HR activities in an employee life cycle; Monitor joining/training numbers at hiring to plan for deployment in the unit; prepare Workforce management dashboard in order to ensure HR service delivery effectiveness, timely reporting to business of the critical Employee areas and effectively execute resource deployment within the guidelines, policies and norms of Infosys. Organize employee engagement activities, enablement sessions and prepares pre-and post-onboarding communication.

Responsibilities

HR Operations

• Plans, executes and monitors HR activities in a employee life cycle from pre-joining to exit management as per the defined guidelines in order to ensure HR service delivery effectiveness
• Maintaining database of employee information in respective formats
• Weekly and monthly reporting of HR metrics
• HR Helpdesk session on floor / ODC

Employee Assistance

• Handles escalations of payroll and C&B unable to close. Establishes and reviews process documents and guidelines for improved employee experience
• Manages Payroll queries and collates need Payroll /Attendance management system for Workforce reporting
• Streamlines and manages the needed changes in Payroll systems and mechanisms
• Manages Exit employees' queries and Liquidation closures

Employee Assimilation

• Executes activities as per the unit-specific process at the DC/DU. Obtain feedback and collates metrics of assimilation for all employees at the DU/DC to check the effectiveness of the on boarding process.
• Drive calendarizing engagement activities on floor and manage MoM, issuance of letters, employee connects, Skips, FGDs and also employee initiative programs
• Executing Disciplinary processes and due management of records

Vendor Management

• Liaison with Vendors and co-ordinates with various stakeholders for vendor procurement and invoicing.
• Event management of onsite activities.

Qualifications
Basic

• High School diploma or GED equivalent
• Minimum two years of experience related to the job description

Preferred Qualifications:

• Eye for detail to ensure high accuracy.
• Excellent communication skills and a strong focus on customer satisfaction
• Ability to work well under pressure.
• Understanding of HR principles and concepts an understanding of the service offerings of the HR.
• Can prioritize tasks of different relative importance in own area of work based on criticalities and interdependencies in the project. Proactively plans and identifies critical inputs, analyses data.
• Very good organizational skills, including note taking, follow ups etc.

Location: Santana, San Jose - 100% onsite and work on weekends required.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

About Us
Infosys BPM, the business process management subsidiary of Infosys (NYSE: INFY), provides end-to-end transformative services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 32 delivery centers in 16 countries spread across 6 continents, with more than 38000 employees from over 80 nationalities, as of Nov 2019.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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