Role Description:
As an IBM Z Designer, your focus will be on meeting individual and team objectives, learning your craft, contributing to the design of a product and learning about IBM and IBM Design practices. Generally, your efforts will be concentrated around a single product in your business area, with guidance and feedback from a more senior designer or design leader. You will also contribute to the design community by supporting community activities, sharing, learning or maintaining a part of the community operation.
As designers, we focus on ensuring the experiences we create meet the needs of our customers and end users and strive for design excellence in our work. You will apply a user-centered perspective to your design work and advocate for the customer / end user in all interactions with your teammates and colleagues. At times you may also engage with customers or other users of the product in the design process.

Job Duties:

Key/Strategic Responsibilities
• Grow domain knowledge by learning the value proposition of your product, its market position, the basics of its technologies and how it's used by our customers.
• Develop domain fluency needed to contribute ideas that differentiate your product in the market.
• Attend and participate in design and product-oriented activities, such as stand-ups, Town Halls, product demos or design critiques.
• Find and apply relevant industry references/trends.
• Identify improvement opportunities at the individual product level.
Cross-Functional Responsibilities
• Contribute to the design of a product by advocating for the user experience and value.
• Collaborate with research to understand core problems being solved in design.
• Learn about the org structure and key stakeholders of your PM and dev teams
• Seek and provide feedback on outcomes to your entire team.
• Support use of design thinking across the team.
• Communicate with other designers and your 3iab team about your project status.
• Attend and participate in design reviews and playbacks to share experience design and related artifacts.
• Understand how your work fits into the department mission, strategy, and vision.
Functional Responsibilities
• Execute and expand on established UX flows.
• Create wireframes, user flows and prototypes with oversight from design lead.
• Adjust designs based on formal and informal feedback
• Participate in concept ideation, informed by an understanding of users, clients, and their desired outcomes.
• Adapt work and processes according to guidance and direction from design leads.
• Strengthen your craft skills in your discipline through learning, mentorship, and producing.
• Expand competencies across t-shape to better contribute to personal and team outcomes.
• Acquire Enterprise Design Thinking fluency and infuse practices into work.
• Develop foundational knowledge in the technologies needed for your product/org, such as AI.
• Develop entry-level knowledge of IBM Experience Standards.
• Familiarity with accessibility guidelines and principles (e.g., WCAG)

GSW24

Required Technical and Professional Expertise

• Have at least 3 years of experience in prioritizing and delivering roadmaps as part of a development organization.
• An understanding and experience of product management principles, including market analysis, product roadmap development, feature prioritization, and stakeholder management.
• Involvement in managing products from concept to launch.
• Ability to understand customer needs, gather feedback, and incorporate customer insights into the development and enhancement of solutions to ensure customer satisfaction.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively and articulate the value proposition of compilation technologies, communicate product requirements, and effectively engage with stakeholders at all levels.
• Strong leadership skills that will enable you to inspire and motivate cross-functional teams, drive collaboration, and foster a culture of innovation and continuous improvement.

Preferred Technical and Professional Expertise

• Strong understanding of applications and architectures within the z/OS environment.
• Experience in developing applications on the z/OS platform, as well as experience and familiarity of the z/OS environment, tools, and development practices