Introduction
An Account Manager within IBM works as part of a team to support client transformation, adoption and consumption of IBM's hybrid cloud, data, and AI solutions. With deep knowledge of Financial Services and sufficient technical skills, you'll translate customers' requirements into cross-product portfolio architecture and deliver effective messaging in the context of use-cases and critical, technology decision points.
With executive-level presence you'll strategically advise clients across business and technological matters. You'll co-create across customer and IBM teams to prove the value of IBM's products, service and people through demos, proof of concepts (POCs) and minimal viable products (MVPs). Our sales environment is fast-paced and supportive. Always connected to a wider team, you'll be surrounded by other managers and colleagues. People who are always willing to help and be helped compel clients to continually invest across IBM's suite of solutions.
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Your role and responsibilities
As a world-class, resourceful sales leader you'll integrate and lead a network of multi-skilled sales teams across IBM, 3rd party seller Partners, and customers. Coordinating unique, experiential sales engagements, you'll establish deep levels of trust that lead to increases in share-of-spend among clients' IT investment decision makers.
Championing an entrepreneurial, growth-mindset, you'll coordinate the delivery of value by embodying client-centricity, applying industry expertise, and leveraging technology skills that drive accelerated value and success for clients.
Your primary responsibilities will include:
- Customer Relationship: Manage all aspects of your customer relationship and establish IBM as a trusted partner, across IBM's entire technology portfolio, to drive strategic innovation and results - for IBM and your clients.
- Technology and Industry Expertise: Combine contemporary cloud, data, AI, automation, security, and /or storage skills with industry expertise and an understanding of your client's business to influence strategy, deliver value, and accelerate client success.
- Sales Team Management: Lead an extended IBM, client, and /or seller partner team through the end-to-end sales process and progress opportunities to closure. Collaborative Framing: Collaborate with other sales leaders and customer contacts to frame the opportunities and business value in order to prioritize co-creation sales engagements.
Required education
Bachelor's Degree
Required technical and professional expertise
- Veteran-level Sales Success: Proven track record of success in complex technology sales and account relationship /development environments.
- Industry Expertise: Deep expertise about Financial Services
- Technology Proficiency: Solid credibility and confidence around cloud, data & AI, automation, security, and storage technologies, in addition to experience with contemporary methods for co-creating client solutions.
- Communication and Collaboration Skills: Palpable people, communication, and collaboration skills, with a proven record of executive-level networking and influencing throughout the successful closure of complex technology sales cycles.
Preferred technical and professional experience
- IBM Product Experience: Experience of working with any of IBM's products and services (training across IBM's product suite will be provided).
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.