Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive
Your role and responsibilities
Join IBM's worldwide design organization for IT Financial Management Applications, where our mission is to empower users to do their best work through intuitive and visually engaging interfaces. As a Designer, you'll play a crucial role in modernizing the end-to-end user experience for IBM Apptio Costing, a platform that empowers organizations proactively manage and understand IT spend, reduce waste, and align technology investments to strategic priorities. We're seeking a design leader with deep expertise in user research, strategic thinking, and independent execution. In this role, you will drive the design vision and champion user-centric innovation across the product, ensuring every interaction delivers value and impact.
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Responsibilities:
- Own End-to-End Design Execution: Deliver wireframes, prototypes, and high-fidelity designs that provide seamless and impactful user experiences. Monitor and evaluate the user experiences post-delivery.
- Collaborative Development: Work closely with design team members and developers to build, update, and modernize software product user interfaces using agile methodologies.
- Conduct User Research: Plan and execute research initiatives to uncover insights, validate ideas, and inform design decisions at every stage of development such as usability testing, user interviews, survey creation, etc.
- Translate Insights into Designs: Convert actionable insights from the design research team into low and high-fidelity mock-ups, patterns, prototypes, and development-ready specifications.
- Feedback Loop: Share work-in-progress designs and actively engage in giving and receiving constructive critique.
- Advocate for Design Excellence: Promote user-centered design principles across teams, fostering a culture of innovation and empathy.
- Business Context: Understand business problems across our customer base to provide context for deliverables.
Required education
Bachelor's Degree
Required technical and professional expertise
- Product Design Problem Solving: Ability to solve complex user problems through UX & UI design, creating mock-ups, prototypes, and documenting interaction patterns.
- Design Tools Proficiency: Demonstrated experience with design tools such as Figma, Sketch, Mural, Adobe Creative Cloud, etc.
- Design Principles: Knowledge of design principles including typography, layout, imagery, color theory, and creating efficiencies in visual design workflows.
- Collaborative Communicator: Strong interpersonal and communication skills, with a history of success working in cross-functional teams.
- Portfolio Presentation: Must have a portfolio showcasing previous design work.
Preferred technical and professional experience
- Design Best Practices: Understanding of modern design thinking and design best practices, including but not limited to responsiveness and accessibility for complex B2B applications.
- Attention to Detail: Appreciation for detail, ensuring every pixel and interaction is meticulously crafted.
- Research Expertise: Skilled in planning, conducting, and applying user research to inform and elevate design outcomes.
- Leadership Experience: Ability to lead design initiatives and drive strategy across complex projects.
- Domain Knowledge: Experience with enterprise SaaS products or IT financial management is a plus.
- Independent and Proactive: Self-driven with the ability to manage multiple priorities and deliver exceptional results with minimal supervision.
- Strategic Thinker: Capable of crafting a design vision that aligns with both user and business needs, while maintaining a focus on long-term impact.
- Mentorship and Guidance: Provide mentorship to junior designers and contribute to the growth of a collaborative and innovative design culture.
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.