“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani-A Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
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This role sits in the Product Design & Creative organization within Technology & Digital for Disney Experiences. It works closely with Technology and Product Management leaders and partners.
The Sr. Product Designer will report to the Manager, Product Design.
About The Role & Team:
This key role is responsible for designing the next generation of digital touchpoints—including web and app experiences—for Disney Signature Experiences, with a primary focus on Disney Cruise Line. The role requires close collaboration with design leaders, peers, and cross-functional partners from Product Management, Program and Project Management, and Technology.
Key responsibilities include, but are not limited to:
Design and user research
Information architecture
UI and UX design
Prototyping
Senior leadership presentations
On-site and onboard testing
A/B/n testing
Interactive design enhancements
Design workshops
Design QA
Partner management
The Product Design and Creative team serves as a center of excellence for digital products, UX, and interaction design across Guest and Cast-facing digitally-led products within DX Technology and Digital. It brings together a wide range of world-class expertise, including UX design, user research, copywriting, content design, motion design, and photo and video asset creation. As a transversal team, it collaborates closely with product managers, technologists, engineers, and program and project managers to craft world-class digital experiences infused with Disney’s signature fun and magic.
What You'll Do:
Design original, useful and elegant digital experiences for guests of Disney Experiences worldwide
Owns design explorations on their assigned projects, identifying user/business problems, ideation, testing, and the integration of solutions that improve the broader user experience
Contribute to projects within assigned portfolio, flexing to work independently, partner with other designers and partners, and guiding design work of more junior team members
Build strong relationships with team members, leaders, and cross functional partners to drive collaboration and innovation on projects
Provide end to end documentation for projects within their line of business that are in line with our design system
Partner with cross-functional teams – including other designers, product management, technology and consumer insights – to take work from ideation to reality
Design product experiences across web, mobile web and native apps (iOS and Android), and emerging tech platforms. May perform user design research
Apply rigorous design thinking best practices to develop products and experiences that meet at the crossroads of the physical and digital worlds
You will be encouraged to stay up to date with design trends and emerging technologies
Required Qualifications:
Minimum 5 years of related work experience
Comfortable working in an agile environment
Experience as an end-to-end multidisciplinary product designer, with demonstrated capabilities across a range of design disciplines including testing
Strong communication and presentation skills: ability to articulate questions, strategy, design decisions, and updates to leaders and project team members as needed; strong understanding of how their communication impacts the work and business
Ability to build interactive prototypes
Strong understanding of design best practices and ability to deliver design assets that meet project goals and enhance the user experience
Proficient in Figma and a desire to develop further fuctional skills
Portfolio required
Preferred Qualifications:
Deep understanding of digital product design and UX principles & methods, including user-centered design, information architecture, UI/UX/interaction design, usability testing, and user research methodologies.
High proficiency in design and prototyping in Figma, with a good understanding of front-end technologies.
Experience conducting user research, analyzing data, and leveraging insights to inform design decisions.
Skilled in identifying user needs and translating them into intuitive, user-friendly designs while aligning with business objectives and driving segment growth.
Good knowledge of human behavior and its impact on user interactions.
Strong visual communication skills, including expertise in typography, color theory, and layout principles, with impeccable taste.
Familiarity with the Disney brand, IPs, stories, and Disney Experience businesses.
A well-curated portfolio showcasing skills, experience, and a diverse range of projects that highlight versatility and adaptability.
Required Education:
Bachelor’s degree and/or equivalent work experience
Preferred Education:
Bachelor’s or Masters’s degree in Design, Interaction Design, UX Design, Human-Computer Interaction, Computer Science, Psychology.
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