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Sr Client Success Executive (CSE)

AT IBM
IBM

Sr Client Success Executive (CSE)

Mexico City, Mexico

Introduction
As an IBM CSE you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.

Your Role and Responsibilities
As a CSE you will be participating in the 'Go To Market' team, where you will identify potential clients and attract new opportunities to the company. The goal is to plan, develop, and implement the staffing plan to meet our clients' needs and increase the company's presence in the IT consulting market.

Required Technical and Professional Expertise

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As a Senior Client Success Executive, you will strategize, develop, and execute plans for our clients and partners. We're looking for a candidate with the following qualifications:

  • Strong client-facing skills
  • Technical background
  • In-depth experience with generative AI and data projects
  • Knowledge of the IT market
  • Hands-on experience in creating and implementing staffing plans
  • Sales and presales experience
  • Proficiency in storytelling

Preferred Technical and Professional Expertise
English C1/C2
On site position

Client-provided location(s): Mexico City, CDMX, Mexico
Job ID: IBM-21252760
Employment Type: Full Time

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