Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
As a Senior Site Reliability Engineer, you will be responsible for maintaining, monitoring, and improving the reliability, scalability, and performance of mission-critical applications. You will work closely with software engineering, security engineering, GTM (Go To Market) and infrastructure teams to ensure the availability and reliability of services, proactively solving issues before they affect customers.

• System Architecture and Automation: Design, implement, and maintain scalable infrastructure and services. Automate infrastructure management, configuration, and deployment.
• Incident Response: Act as a point of escalation for major incidents, resolving service disruptions swiftly. Perform post-incident reviews and implement permanent resolutions.
• Monitoring and Performance Tuning: Create and maintain monitoring, logging, and alerting solutions to track system performance. Identify bottlenecks and optimize performance.
• Service Level Objectives (SLOs) and SLAs: Define and manage service-level objectives (SLOs) and service-level agreements (SLAs). Ensure services meet or exceed these benchmarks.
• Capacity Planning: Analyse service trends to predict future needs and ensure that the infrastructure is prepared to handle anticipated loads.
• Collaboration with Engineering Teams: Work closely with software engineering teams to build reliable and scalable solutions, contributing to the design and implementation of new features.
• Security and Compliance: Implement and manage security best practices. Ensure compliance with regulatory and corporate policies.

• Experience: 8-12 years in Site Reliability Engineering, DevOps, or a related field.
• Cloud Technologies: Hands-on experience with AWS and Azure.
• Infrastructure as Code (IaC): Expertise in automation tools like Terraform (preferred), CloudFormation.
• Monitoring Tools: Strong knowledge of monitoring and alerting tools like Prometheus and Grafana.
• Containerization and Orchestration: Proficiency with Docker, Kubernetes, or OpenShift.
• Programming and Scripting: Proficiency in languages like Python, Go, or Bash for automation and scripting tasks.
• CI/CD Pipelines: Experience with Continuous Integration/Continuous Deployment tools such as GitLab CI, or Jenkins.
• Networking and Security: Strong understanding of networking concepts (DNS, TCP/IP, HTTP) and security best practices.
• Database Management: Experience in managing both SQL and NoSQL databases.

• Experience with large-scale distributed systems.
• Exposure to microservices architecture.
• Strong troubleshooting and analytical skills.
• Certifications in cloud platforms (AWS Certified, Azure Certified, K8s certification etc.).
• Experience working in Agile environments.
• Problem-solving: Strong analytical skills and a proactive approach to identifying issues before they become problems.
• Collaboration: Ability to work effectively with cross-functional teams in a fast-paced environment.
• Communication: Excellent verbal and written communication skills to clearly explain technical concepts to stakeholders.