Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your Role and Responsibilities
As an SRE in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll identify insights and tasks that can be automated.
You'll have the opportunity to identify points of improvement in technical processes and propose new ways to do it through automation, help our customer to resolve their pain points and, through co-creation, define solutions that allow improving the efficiency of their operations.
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Your primary responsibilities include:
Strategic Design and Analysis of Distributed Systems: Design, analyze, and troubleshooting large-scale distributed systems.
Proactive Reliability Management and Incident Response: Participate in on-call rotation, engage with product teams to fix production outages, and carry forward action items to improve ongoing reliability.
Empowering Tools and Automation for Enhanced Reliability: Develop effective tooling, alerts, and response to both identify and address reliability risks including automatic problem detection and mitigation.
Required Technical and Professional Expertise
Hands-on experience working with the following tools:
- Grafana
- Prometheus
- New Relic
Experience developing automation and tooling to improve system reliability, scalability, and performance
Preferred Technical and Professional Expertise
Proficient English C1