Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
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Your Role and Responsibilities
This position is both the Training Lead and Organizational Change Management (OCM) Analyst for an SAP implementation.
Local location within 50 miles of Kansas City, MO is a plus, but remote work with travel is acceptable for the right candidate.
Organizational Change Management Consulting Skills:
- Support an OCM lead in research and execution.
- Understanding of OCM strategy, execution and measurement. Awareness of the Prosci methodology a plus.
- Experience creating OCM Toolkits and personas.
- Strong communication skills across multiple media.
- Lead SAP training strategy and implementation.
- Has 9+ years' experience building SAP curricula, developing end-user training and evaluating training programs for continuous improvement.
- Experience developing and implementing Train-the-Trainer curriculums.
- 5+ years of design experience with SAP EnableNow, including creating simulations, courses (Book) and templates.
- Understanding of SAP Financial and Logistics modules is a plus.
As the OCM Analyst, this role will assist the OCM Lead in navigating a complex change environment across diverse stakeholder groups and locations. Strong knowledge of SAP implementations is essential, including the ability to connect SAP roles with stakeholder personas, collaborate with stakeholder leaders, and align the implementation's vision, goals, and benefits with user needs.
As the Training Lead, this role will be responsible for designing and implementing a comprehensive training strategy that supports the long-term development of SAP competencies. The role will define organizational standards for training quality, conduct necessary research to develop and update training materials, and curate appropriate training catalogs. Responsibilities include preparing instructor materials (such as course outlines, background material, and training aids) and student materials (including course manuals, workbooks, handouts, online training, completion certificates, and course feedback forms). This position may also work closely with development teams to set up User Acceptance Tests (UATs) and conduct training sessions in classroom, workshop, or seminar formats, both in-person and online.
This role requires the ability to obtain and maintain a security clearance with the US Federal government
Required Technical and Professional Expertise
- Minimum of 9 years experience building SAP curricula, developing end-user training and evaluating training programs for continuous improvement.
- Experience developing and implementing Train-the-Trainer curriculum's.
- 5+ years of design experience with SAP EnableNow, including creating simulations, courses (Book) and templates.
- Understanding of OCM strategy, execution and measurement.
- Experience creating OCM Toolkits and personas.
- Strong communication skills across multiple media.
Preferred Technical and Professional Expertise
- Strong Communication and Organization skills
- Knowledge of and experience with DoE and/or Federal experience
- Understanding of SAP Financial and Logistics modules
- Awareness of the Prosci methodology