Introduction
Technology Lifecycle Services (TLS) is our clients' essential mission-critical provider of trusted support and services across infrastructure environments. We support clients' IBM and multi-vendor infrastructure, providing a simple support execution using AI as a delivery backbone across the diverse IT landscape. We enable highly available and secure environments for our clients, ensure their IT goals are achieved with project services, and deepen insights into their environments (including proactive views) with Support Insights while using AI to drive outcomes efficiently. In accomplishing this, we grow our client mindshare, thus growing our market capture, and advance clients hybrid cloud (IBM's mission 1) and AI (IBM's mission 2) journeys.
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Your role and responsibilities
- Lead the end-to-end delivery of complex infrastructure projects involving IBM AIX, Linux, IBM servers, and storage and other infra devices like networks, Intel servers, etc.
- Develop and maintain detailed project plans, schedules, and resource allocations.
- Act as the primary point of contact between project stakeholders, technical teams, and vendors.
- Drive the technical architecture design and validation for solutions involving IBM Power Systems and Storage technologies.
- Provide oversight during solution implementation, ensuring alignment with architectural best practices and security standards.
- Perform high-level assessments, capacity planning, and impact analysis to ensure infrastructure scalability and performance.
- Manage risks, track milestones, and ensure timely resolution of issues and blockers.
- Guide cross-functional technical teams, ensuring alignment on architectural direction and project goals.
- Support migration, upgrade, and integration efforts involving AIX and Linux platforms.
- Collaborate with networking, security, and application teams to ensure complete and cohesive infrastructure solutions.
- Produce and maintain architectural artifacts such as diagrams, runbooks, and configuration documentation.
- Conduct post-implementation reviews to capture lessons learned and continuous improvement opportunities.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- IBM AIX administration (v7.x), LPAR configuration, and PowerVM virtualization
- Linux OS administration (RHEL/SUSE), including shell scripting and patch management
- IBM Power Systems hardware (P-series), HMC configuration, and system deployment
- IBM Storage technologies: DS Series, V7000, FlashSystems, SAN configuration and zoning
- Basic knowledge of networking: VLANs, IP addressing, routing, and firewall concepts
- Strong experience managing enterprise-level infrastructure transformations and upgrades.
- Ability to lead hybrid teams (onsite, remote, vendors) and drive consensus across technical and business teams.
- Proficient in using project management tools like MS Project, JIRA, or equivalent.
- Demonstrated ability to deliver under tight timelines and within complex, regulated environments.
- Excellent communication and interpersonal skills-able to interact effectively with business stakeholders and technical teams.
- Effective problem-solving and analytical thinking, with the ability to troubleshoot and resolve issues under pressure.
- High level of organizational skills and customer-focused mindset, committed to delivering high-quality solutions and continuous improvement
- Ability to translate technical concepts into clear, actionable plans for non-technical stakeholders.
Preferred technical and professional experience
- IBM Certified System Administrator - AIX
- IBM Certified Specialist - Power Systems or Storage
- PMP, PRINCE2, or equivalent project management certification
- Experience with automation tools such as Ansible, Terraform, or shell/Python scripting.
- Familiarity with disaster recovery planning, backup strategies, and business continuity practices.
- Understanding of hybrid cloud or multi-cloud environments (IBM Cloud, AWS, Azure).
- Exposure to compliance frameworks (ISO, NIST, GDPR, etc.) in infrastructure planning.
- Experience working in industries such as banking, telecom, or government sectors is a plus.
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.