Introduction
This global procurement role is responsible for supporting the various procurement activities and tasks that are not sourcing specific. This involves several job role specialties such as business operations, policies and practices, global compliance, client services bid management, supplier contract development and negotiation in support of complex services engagements, it also includes client services by geography management and ensures maximum value add is attained. A strong knowledge of global procurement practices are essential in this job role and being able to apply procurement business techniques ensures the client's needs are being understood and satisfied, the skill of managing client experience is now an expected skill in procurement, and the need to be knowledgeable in end to end procurement is evident. Global procurement are a support function that monitors the business value being created and applying analytic skills allow the procurement professional better utilize the cognitive tools being developed. Responsibilities may include interfacing and supporting IBM's country, regional and/or worldwide procurement teams and processes and supporting IBM strategic supply issues. Therefore strong communication skills are an integral part of this job role, and as the need for "quicker to market" is driving our business then adoption and application of agile techniques and practices is becoming a key element of the procurement professionals skill set. Leads technical support and subject matter expert.
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Skills
Environment:
Experience and working knowledge in key functional processes. Awareness of business activities.
Communication/Negotiation:
Exchanges information, ideas and concepts. Requires negotiation to achieve coordination.
Problem Solving:
Use advanced technical knowledge to perform and apply new technical procedures to the business processes. May recommend improvements to existing technical procedures based on understanding of new technologies.
Contribution/Leadership:
Working individually or as a team member, may set work priorities within well established procedures and objectives. May provide coordination of activities. Gives technical direction. Viewed as a technical expert.
Impact on Business/Scope:
Accountable for individual results, and for the impact of the results on the team, interrelated activities, or project.
Your role and responsibilities
General Purpose
The Procurement Operations Buyer is the foundation role for becoming a Procurement expert and acts as an entry point for all Procurement related activities of a client organization. A Procurement Operations Buyer is responsible for Procurement advisory services, full buyer purchase order placement and for providing support for procurement applications and process related help requests.
Main Responsibility Areas
- Review requisition requirements, enforce category directives and approve for automated purchase order generation
- Liaise with requesters/suppliers/category managers for additional information or any questions
- Act as subject matter expert in end to end purchasing processes
- Provide guidance for client specific processes and procedures, including the procurement policy and the execution of category strategies
- Provide support in new supplier setups or extensions
- Interface with clients and suppliers on payment issues
- Ensure audit readiness of all purchasing documents
- Work with Accounts Payable in resolving blocked and parked invoices
- Follow call quality standards to conduct call
- If questioned, provide 'how do I' (walkthrough) application or status support
Main Contacts / Clients
Suppliers, Category Managers, Sourcing Buyers, Requesters from external client, Accounts Payables, Management (Direct); Vendors/Suppliers
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Fluency in English
- Demonstrated understanding of how to translate business requirements into Procurement operations or specifications with best value and customer service in mind
- Apply strong oral and verbal communication skills
- Strong time management and prioritization skills
- Attention to detail and quality driven approach
- Self-motivated, assertive and a strong team player
- Apply Knowledge of Business Organization and Processes, Work instructions
- Apply Knowledge of Category Strategy
- Apply Business Controls Requirements
- Apply skills to ensure high client and stakeholder satisfaction
Preferred technical and professional experience
Fluency in German or in French / Spanish is a benefit
ABOUT BUSINESS UNIT
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.