Introduction
Intelligent Procurement Operations (iPO) delivers Source-to-Procure process expertise to IBM's external clients as a world-class business process outsourcing (BPO) provider. The iPO Project Manager is responsible for solution and execution of the Implementation phase for new iPO outsourcing contracts. The Project Manager's role is to drive the client and the implementation team through the transformation of our client's organization to the agreed IBM procurement delivery model.
Your role and responsibilities
Key deliverables and activities include:
- Lead the Implementation Project Management Office
- Coordinate Implementation work-streams activities
- Manage the Integrated Implementation Project Plan, tracking all pre go live work streams, including IT, tools and application deployment
- Maintain the RAIL (Risk, Action, Issue Log)
- Monitor the project staffing and financial plan
- Report to clients and IBM stakeholders on Implementation phase progress
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Job Description:
- Work with the iPO Solution Architect Manager to define the integrated pre go live solution, that enables the Solution Architect delivery model and provide the corresponding input to client proposals (cost case, proposal, approval process, client presentations, due diligence, contract negotiation)
- Act as the single point of contact and escalation for all implementation related activities
- Manage the implementation and deliver within time and cost commitments
- Communicate the implementation schedule and status to the engagement team, the delivery team, and the client
- Drive/manage subcontractors/third party providers required for the project
- Be accountable for the project and ultimate delivery service quality
- Ensure customer understands their responsibility in the implementation period
- Participate in setting realistic customer expectations for services being provided
- Participate in setting implementation expectations with customer (i.e. processes, measurements and services, going through discovery phase, with the that no surprises will be encountered)
- Responsible for cost management of the implementation budget
- Responsible for business-process alignment to secure value for end users and operational teams.
- Responsible to document process streamlining opportunities, as any automation, and potential gen-AI opportunities, and brigde, whenever required, applicable Process Change Requests.
- Accountable for overseeing development team's work and aligning business needs with technical capabilities.
- Influence and manage team's deliverables to meet the desired targets in close alignment with internal Delivery Leadership and PMO.
- Initiate and maintain all support documentation associated with the project.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Ability to travel, both domestically and internationally, up to 75% is required.
- At least 5 years in project management experience in a procurement environment is required.
- This is a client-facing role, and good communication/soft skills are a requirement.
- Team leadership experience (i.e., promoting teamwork and enabling communication between the different work-streams involved).
- Candidate should be proficient in MS Office, MS Visio, MS Project.
- Minimum Education: BA
Preferred technical and professional experience
- Knowledge of procurement shared service delivery model is a strong plus
- Experience leading major transformation projects in a service outsourcing environment is a strong plus
- Experience working with Application Development teams is a strong plus
- 6 Sigma Green Belt Certification is a strong plus
- PMP Certification is desirable
- ACP Certification is desirable
ABOUT BUSINESS UNIT
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.