Introduction
Technology sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell', Client Engineering co-creates with clients, in real-time, on solutions to solve their hardest business challenges.
As a Platform Engineer within Client Engineering, you'll be a key player in a multi-disciplinary team made up of Architects, AI Engineers, Designers, and Business Technology Leaders. The brightest and creative minds collaborating with clients as one team and contributing to experiential working sessions and builds. The outputs of which produce pilots that lead to deployment of enterprise-scale solutions at start-up speed.
Excellent onboarding training will set you up for success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast paced and supportive. Always part of a team, you'll be surrounded by leaders and colleagues who are always willing to help and be helped - as you support pilots that compel clients to invest in IBM's products and services.
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Your Role and Responsibilities
This position requires you to be in one of the following IBM offices: Atlanta GA, Austin TX, Chicago IL, Dallas TX, New York NY, Raleigh NC, San Francisco CA, and Washington DC.
As a Platform Engineer within IBM Client Engineering, you'll help deliver unique client co-creation experiences to accelerate their transformation. You'll be involved in all aspects of integrated solutions, from identifying requirements to make technical decisions that impact the business case. Your role will be to work with cross-functional teams to realize the full potential of our hybrid cloud and AI solutions and prove business value to our clients.
Your primary responsibilities will include, but not be limited to:
- Cloud Expertise: Leverage contemporary hybrid cloud skills (ex. AI, analytics, DevOps, DevSecOps, IaC, security, networking, and storage) with deep industry expertise and understanding of your dedicated set of clients' businesses.
- Value Communication: Define and communicate the differentiated value of IBM's technology both technically and commercially.
- Technical Leadership: Participate in client sessions that include a broad range of public and hybrid cloud technologies, such as Red Hat OpenShift, IBM Cloud Paks, and Kubernetes.
- Solution Support: Support the solutions architecture plan and be a hands-on "builder" in client-facing engagements. Advise on solution architecture to align with platform best practices and focus on our clients' target environment to ease transition to deployment.
- Transition to Deployment: Provide a seamless transition to our clients by working with deployment teams to transition platform assets and information.
- Confidence to contact and engage potential new customers and deliver an elevated experience.
- Motivation to achieve sales, business objectives and high client satisfaction.
- Strong analytic, problem solving, and troubleshooting skills combined with an agile process.
- Embrace curiosity and a growth mindset.
Readiness to travel up to 50% annually.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Required Technical and Professional Expertise
- Programming: Working knowledge in at least one common cloud native programming language (Java, Python, HCL, Rust, Ansible, or language in similar discipline.)
- Tech Savvy: Conversant about cloud technology, latest industry trends and how it is being applied to address business challenges.
- Team Player: Demonstrates team collaboration and can navigate different communication styles.
- Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
- Self-Starter: Growth mindset, motivated to work with clients and can lead projects independently.
Preferred Technical and Professional Expertise
- Technical Education: B.S. or M.S. in Computer Science, Computer/Electrical Engineering, Information Systems or equivalent technical degree/experience.Experience in deploying and operating solutions on AWS, Azure, IBM Cloud, or Google Cloud.
- Relevant technical certifications (e.. CNCF, AWS, IBM Cloud, Azure, Google Cloud, DevOps).