Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.
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Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
- Responsible to translate user requirements into functional specifications.
- Design and Analysis of Microsoft Dynamics and related solutions.
- Responsible for defining the solution blueprint for the Microsoft Dynamics solution
(addressing all high-level business and technical requirements). - Providing on site and off site consulting services and support to Dynamics clients
(go-live and post-implementation). - Perform basic configurations and security setups.
- Provides first level support to clients and troubleshoots solution issues as needed.
- Works closely with clients and consulting team members to deliver agreed upon
services to clients.
Required Technical and Professional Expertise
- Establishes an overview of the requirements defined by the customer; drives definition of business, technical(good to have), and architectural requirements(good to have), and recognizes any inconsistencies, assumptions, and critical elements that must in an Enterprise solution
Preferred Technical and Professional Expertise
- Understands and adheres to all Project Plan and Scope documents developed by Project Managers.
- Executes Project Task items in accordance with defined Project timeline.
- Provides timely feedback to Project Managers and/or clients.