Introduction
A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issue, you'll love your career at IBM.
Your Role and Responsibilities
The Observability SRE will be responsible for designing, implementing, and maintaining observability systems for our software applications. The ideal candidate will have experience working with observability tools such as Elastic, Kafka, Grafana, and OpenTelemetry, and will be proficient in Java programming. Experience with Unix and AWS environments is also preferred.
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Responsibilities:
- Design and implement observability systems for software applications
- Monitor and analyze system performance data
- Identify and troubleshoot performance issues
- Work with development teams to implement and enhance application performance monitoring/logging.
- Stay up-to-date on the latest observability tools and techniques
Required Technical and Professional Expertise
Qualifications:
- Bachelor's degree in computer science or a related field
- More than 4 years of experience working with observability tools
- Proficient in Java programming
- Experience with Unix and AWS environments
- Strong problem-solving and analytical skills
- Excellent communication and teamwork skills
Preferred Technical and Professional Expertise
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