Introduction
Job responsibilities include:
- Support the IBM Global Enablement mission and the IBM Data and AI brand business strategies and apply that understanding to build enablement programs.
- Research, plan, develop and deliver online learning roadmaps for IBM Data and AI Sellers and Business Partners.
- Create quality, high impact learning assets in collaboration with Data and AI Product Management, Product Marketing, Development, and other teams to obtain required content or information for content.
- Create demos and/or related assets such as scripts and video guides to facilitate applied, hands-on learning experiences and re-usable sales assets to help sellers "show don't tell."
- Be an independent self-starter with the ability to think creatively and collaborate effectively and overcome obstacles to meet deliverables with minimum oversight and direction.
- Maintain current understanding of the latest technology and enablement best practices and continually update and improve learning materials.
- Design and execute process of rationalizing, mapping, tagging, and maintaining all sales content and deliver assets in a way that is governed, consistent and measurable using the right technology.
- Analyze asset usage, feedback and impact to redefine requirements and drive continuous improvement.
- Assess ambiguous requests and situations, understand who the decision maker/influencers are, formulate relevant action, and take needed steps to execute in a timely manner.
- Gather and design course requirements including, but not limited to, defining target audience, creating learning objectives, defining use cases and personas, designing, and building technical environments for hands-on labs.
- Develop technical training content in key offering modalities (instructor-led training, self-paced learning, digital learning).
- Use standardized development and collaboration tools (Microsoft Office, Microsoft PowerPoint, Adobe Captivate, Camtasia, Box, Slack, Monday.com).
- Follow standards and processes aiming for rapid completion and delivery of quality deliverables.
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Your role and responsibilities
IBM's Data and AI Learning organization is seeking content developers in the business automation space who have experience developing sales and technical training and are passionate about technology and skills development to join our team as a Learning Content Developer.
The Data and AI Learning organization is building programs through which we will share IBM's wealth of resources in these fields with organizations and academic institutions around the world, and we are looking for professionals with a passion for skills development. Join us to help IBM significantly impact the growth of these skills in the market, and to deepen your own technology skills.
You will be responsible for building/updating learning offerings focused on IBM Data and AI products, platforms, best practices, working with other Learning Content Developers, and other IBM subject matter experts. Candidates for this position would benefit from having knowledge of or experience with some of our specific technology offerings in areas such business automation, robotic process automation (RPA), workflow, decisions, intelligent document processing and agentic AI.
In addition, you will have a growth mindset with a passion as a continuous learner, to grow the breadth of the development skills, and deepen the knowledge of the products you develop training for.
You will focus on creating effective training that will bring value to our clients through a positive learning experience with IBM products. You will develop learning assets including hands-on lab exercises and the lab environments that will be used to showcase our technology leadership and to teach to learn how to leverage IBM technologies.
Required education
Bachelor's Degree
Required technical and professional expertise
- Proven track record of driving project timelines to meet program objectives
- Ability to quickly grow expertise in IBM Data and AI product areas which are relevant to the business
- Passion and ability to work collaboratively across IBM to build successful content in support of sales and technical enablement
- Excellent written and verbal communications skills, expert in MS PowerPoint in creating enablement presentations.
Preferred technical and professional experience
- Demonstrated skills in Red Hat Enterprise Linux and OpenShift or containerization
- Demonstrated skills in business automation areas including, but not limited to, business process automation (BPA), robotic process automation (RPA) and AI-powered automation with a working Knowledge of agentic AI and how business automation complements agentic AI initiatives
- Demonstrated skills in technical writing and instructional design
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
This is a multi-country requisition, meaning that the requisition is posted in several countries. You must currently be an IBM regular employee working in one of the countries where this requisition is posted to apply. There will be no relocation.
Terms and conditions of employment including but not limited to compensation, incentives, and benefits are country specific. The ability to move internally to a new role is guided by the Internal Career Movement Guidelines and contingent upon maintaining appropriate work authorization.
Current IBM Covid-19 requirements within your country continue to apply.