Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
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Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
- Responsible and Subject Matter Expert of Calypso Treasury Application
- Responsible to Handle all Client communication and Escalations for this tower
- Responsible for troubleshooting and problem solving
- Strong written, oral communication skills and able to manage user / vendor / customer
Required Technical and Professional Expertise
- BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 5-8 years of experience with software development.
- Experience in Industry.Banking - Core banking SME experience in Calypso
- Experience in Problem analysis and validation of classification.
- Experience in Problem analysis and validation of classification.
Preferred Technical and Professional Expertise
- Ability to easily adopt to any technology / environment
- Able to Perform root cause analysis on application defects and provide solution for remediation.
- Ability to easily adopt to any technology / environment