Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
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Your role and responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to... Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency . Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations. Technical Solution Workshops: Conducting and participating in technical solution workshops. Building Effective Relationships: Developing successful relationships at all levels -from engineers to CxOs-with experience of navigating challenging debate to reach healthy resolutions. Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions. Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
Overview:
We are seeking a skilled and experienced IBM MDM Administrator to join our team. The successful candidate will be responsible for the installation, configuration, and administration of IBM Master Data Management (MDM) solutions. This role requires a deep understanding of MDM architecture, strong problem-solving skills, and the ability to manage and maintain the MDM environment effectively.
Key Responsibilities:
Installation & Configuration:
Install, configure, and maintain IBM MDM (Standard/Advanced Edition) across multiple environments (development, testing, and production).
Configure and manage MDM components, including InfoSphere MDM, IBM Stewardship Center, and other related tools.
Environment Management:
Manage and monitor the MDM environment to ensure high availability, performance, and security.
Perform regular maintenance, including patching, upgrades, and backups.
Implement and manage disaster recovery strategies for the MDM environment.
Data Management:
Ensure accurate and consistent data management processes, including data loading, transformation, and synchronization across systems.
Manage and resolve data quality issues, ensuring the integrity of the master data.
Performance Tuning:
Perform performance tuning and optimization of the MDM solution to meet business requirements and SLAs.
Monitor and troubleshoot MDM performance issues and implement solutions to enhance system efficiency.
Security & Compliance:
Implement and manage security measures to protect sensitive data within the MDM system.
Ensure compliance with data governance policies and standards.
Support & Troubleshooting:
Provide level 2/3 support for MDM-related issues, working closely with development teams, DBAs, and other stakeholders.
Troubleshoot and resolve MDM issues, including data inconsistencies, system errors, and integration challenges.
Documentation:
Create and maintain comprehensive documentation for the MDM environment, including configuration details, operational procedures, and troubleshooting guides.
Document and maintain the architecture and design of the MDM system.
Required Professional and Technical Expertise:
Bachelor's degree in Computer Science, Information Technology, or related field.
Minimum 6 years of experience in IBM MDM administration, including installation, configuration, and support.
Strong knowledge of IBM MDM architecture, components, and data models.
Experience with MDM-related tools such as IBM InfoSphere DataStage, IBM InfoSphere Information Server, and IBM Stewardship Center.
Proficient in UNIX/Linux environments and shell scripting.
Experience with database management systems such as Oracle, DB2, or SQL Server.
Familiarity with ETL processes and data integration technologies.
Strong analytical and problem-solving skills with the ability to work independently and as part of a team.
Excellent communication and documentation skills.
Experience with Openshift is highly desirable.
Preferred technical and professional experience
Experience with cloud-based MDM solutions (e.g., IBM MDM on Cloud).
Knowledge of data governance and data quality best practices.
Certification in IBM MDM or related technologies.
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
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