Event Management - Japanese Speaking

Participant management- communications & questions.

Event Execution

Provide On site support for selected F2F events, where required.

Post-Event Support

Closing roster & event in EM tool.

Other

Few EMs, provide administrative support and maintenance to the Global Associate Program Portal and Digital Credentials.

Transformation Ideation & Execution: propose innovative ideas for eliminating, simplifying and automating processes to drive efficiency and improvement. Participate in projects when required.

Your role and responsibilities

To own, manage and deliver event logistics for Classroom and Virtual events, to include:

Sourcing internal and/or external resources of Instructors and/or venues, as per course requirements and budget guidelines, review options and provide recommendations to stakeholders - with high focus on cost optimization and effectiveness

Set up event classes in IBM Event Management Tool per client's needs

Monitor and manage participant enrolments (to achieve maximum capacity where possible for each event), raising any low enrolments in a timely manner.

Learner Management - provide advice to potential participants /learners regarding courses, logistics, materials etc

Prepare and distribute, where required, event communications e.g. invites, joining instructions and tutor briefs for designated courses.

Responsible for booking Venue and Provide remote and/or on-site support for Face-to-Face events, if required subject to management approval.

Attend regular calls with aligned team and stakeholders to understand course requirements, provide regular status updates on course logistics and course attendance, proactively raising key milestones, challenges etc to mitigate risk.

Manage external payment process associated with offerings as required, ensuring Bypass prevention (manage all procurement related tasks including processing Buy@IBM Carts, Purchase Orders; perform invoice verification, and highlight anomalies)

Manage internal payment process associated with offerings as required.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Required Qualifications:

Strong communication skills, both written and verbal - Japanese, English. Having Chinese language will be an added advantage.

Business Stakeholder Management, high customer relationship skills

An efficient multitasker, able to take work direction from multiple sources and prioritize, whilst staying calm under pressure.

Self- motivating, able to work alone and be a team player at the same time.

Project Management skills (Milestone planning /management)

Problem solving capability and decision-making skills. Able to present clear conclusions and recommendations, with data to defend them, whilst showing creativity in solutions when required.

Proactiveness in task management and risk mitigation.

Growth and open mindset, ready to take on new challenges.

Ability to be able to work within processes and guidelines whilst providing flexible solutions.

Technical Expertise: Basic knowledge in Microsoft Excel, Microsoft Teams & Slack communication tools would be added advantage.

Preferred technical and professional experience

Prior experience with the following Tools: Event Management Tool, Instructor Booking Tool, Payment vehicle Tools

ABOUT BUSINESS UNIT

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.