Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
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You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries.
Your primary responsibilities include:
- Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications.
- Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture.
- Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards.
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Required Technical and Professional Expertise
- Dominar conceitos da plataforma Salesforce (Industries) - Vlocity
- Possuir capacidade de síntese, boa comunicação e interação com cliente.
- Dominar modelagem de dados e raciocínio lógico.
- Dominar mapeamento de requisitos funcionais e não-funcionais
- Dominar desenho de processos, casos de uso e cenários de uso
- Saber construir histórias de usuários e priorização de backlog.
- Negociar soluções com a área de negócio que atendam as melhores práticas Salesforce.
Todas as vagas são elegíveis para pessoas com deficiência ou reabilitadas.
Preferred Technical and Professional Expertise
- Salesforce Certified Platform Developer or Administrator, and Salesforce Industries certifications focused.