Introduction
A business analyst helps businesses improve their processes and systems by analyzing data, identifying problems, and recommending changes. They also work with stakeholders to ensure that new products and services meet business needs.
Your role and responsibilities
A Business Analyst with ADM skills is a non-technical domain functional consultant who has a strong understanding and working experience with the SDLC. They excel in requirement gathering, analysis, and documentation. They possess strong impact analysis and gap analysis abilities, effectively managing stakeholders and users while facilitating requirement workshops. Proficient in process and use case mapping, they analyze business cases and guide technical and vendor teams. The cornerstone of their skill set is exceptional communication and analytical skills, enabling them to articulate complex ideas clearly and persuasively, with the ability to liaise between lines of business and the development team.
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Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
We are seeking a highly organized and self-motivated Business Analyst to join our dynamic team at Energy. The ideal candidate will be responsible for documenting meeting details, creating comprehensive documentation, engaging proactively with team members, and developing presentations that effectively communicate complex technical information.
Key Responsibilities:
• Documentation:
Document detailed meeting notes and action items.
Create and maintain clear, concise, and comprehensive documentation for various projects, including user manuals, technical specifications, and process flows.
Ensure all documentation is up-to-date and easily accessible to relevant stakeholders.
• Analysis:
Analyze business processes and workflows to identify areas for improvement.
Collaborate with project managers, developers, and other stakeholders to understand business requirements and translate them into clear documentation
• Proactive Engagement:
Engage proactively with team members to gather necessary information and provide updates on documentation status.
Communicate effectively with cross-functional teams to ensure alignment and understanding of project goals and requirements
• Presentations:
Develop and deliver presentations to communicate project status, technical information, and business insights to stakeholders.
Create visually appealing and informative presentations using tools such as PowerPoint.
• Organizational Skills:
Highly organized with the ability to manage multiple tasks and projects simultaneously.
Strong attention to detail to ensure accuracy and completeness of documentation.
• Self-Motivation:
Ability to work independently and take initiative in identifying and resolving issues.
Self-motivated and proactive in engaging with team members and stakeholders.
• Communication:
Strong verbal and written communication skills.
Ability to effectively communicate with technical and non-technical stakeholders.
• Tools and Technology:
Proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint.
Experience with documentation tools such as Confluence, SharePoint, or similar.
Experience with project management and issue tracking tools such as Jira.
Familiarity with ServiceNow Knowledge Management or similar platforms.
• Analytical Skills:
Strong analytical skills with the ability to understand and translate business requirements into technical documentation.
Ability to analyze and improve business processes.
Preferred technical and professional experience
Technical Writing:Excellent technical writing skills with the ability to communicate complex information clearly and concisely.
Experience creating technical documentation, user manuals, process diagrams, and other related materials.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
All our positions are eligible for people with disabilities PwD or rehabilitated.