Business Analyst - ADM

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Work closely with stakeholders to understand and document business needs and objectives. This includes identifying gaps between current and desired states, and prioritizing requirements based on organizational goals.

Propose and implement solutions to streamline operations, reduce costs, and increase productivity.

Help design new systems, technologies, or workflows. This often involves collaboration with IT teams and other departments.

Collect, interpret, and visualize data to support decision-making.

Be the liaison between technical and non-technical stakeholders. Explain complex concepts in simple terms and maintain open lines of communication throughout the project lifecycle.

Ensure proposed solutions meet the specified requirements and perform as intended.

May provide training to end-users to ensure they can effectively utilize the new tools or workflows.

Identify potential risks associated with new initiatives and propose strategies to mitigate these risks.

Stay updated with the latest industry trends, methodologies, and tools to continuously improve their skills and the organization's processes.

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Strong ability to gather, interpret, and analyze data. Draw meaningful conclusions and make informed recommendations based on their analysis.
• Ability to understand business requirements and to break it down for the technical team
• Ability for identifying problems, diagnosing their root causes, and proposing effective solutions.
• A basic understanding of business principles, strategies, and operations is essential.
• Ability to clearly articulate complex ideas and findings to both technical and non-technical stakeholders is crucial.
• Excellent written and verbal communication skills.
• Good relationship-building skils
• Attention to Detail when documenting requirements, analyzing data, or creating reports.
• Comfortable working in a dynamic environment and handle changes in priorities or projects gracefully.
• A willingness to learn and keep up with industry trends, new tools, and methodologies is vital, as the field of business analysis is continually evolving.

Preferred technical and professional experience

• Understanding project management fundamentals such as task prioritization, timeline management, and resource allocation is beneficial.
• Technical Proficiency with common business analysis tools such as Microsoft Office Suite (Excel, PowerPoint)and project management software (JIRA, Confluence) is beneficial.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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