Introduction
Technology sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell', we're looking for undergraduate and graduate students who want to combine their technical interests and education with the people skills needed to prospect and co-create with customers, partners, and colleagues on solutions to our clients' most complex business challenges.
In a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical expertise, we need to be great with people - to empathize, understand, and collaborate on technical solutions that will improve lives all over the world.
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This is a summer 2025 position. As a Brand Technical Specialist intern within IBM, you will become a subject matter expert on a solution that's secure, reliable, scalable, sustainable, and can integrate with hybrid cloud and AI. You'll learn to co-create with colleagues and clients to deliver the engine that sits at the centre of their digital transformation's success.
IBM's Sales Internship Program culture will set you up for positive impact and success, whilst ongoing development will continually advance your skills. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds - always willing to help- as you apply passion to work that will compel our clients to invest in IBM's products and services.
Your Role and Responsibilities
As a Brand Technical Specialist intern, you'll collaborate across the wider sales team to advise and support client engagements throughout the sales process.
Your primary responsibilities will include, but not be limited to:
- Building Credibility and Trust: Through consultative methods at all levels, both internally and externally, to facilitate the closure of highly complex deals.
- Developing Proposals: Build propositions for clients to grow their businesses by solving strategic and tactical business problems with IBM's proven technology solutions.
- Delivering Proof of Concepts: Deliver proof of concepts and simplify complex technical subjects for client education.
- Defining and Detailing IBM Solutions: Design feasible IBM solutions that complement and enhance clients' existing tech stacks.
- Sales Prospecting: Apply IBM's sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media) - this includes a considerable amount of cold calling.
- Supporting Teams for Sales Opportunities: Provide support to your team of Business Development and technical colleagues to identify and create up-/cross-sell opportunities within your assigned territory.
- Confidence to contact and engage potential new customers and deliver an elevated experience.
- Motivation to achieve sales, business objectives and high client satisfaction, based on the
activities you'll work on - Aptitude to learn on utilize selling technologies to network, engage clients, and identify
new business opportunities. - Embrace curiosity and a growth mindset.
You may work with any of the following technologies: Analytics, Artificial Intelligence, Automation,
Cloud, Security, Sustainability, or Systems Hardware.
Required Technical and Professional Expertise
- Actively Enrolled: Registered undergraduate or graduate university student.
- Education: Seeking B.S. or M.S. degree in Computer Science, Data Science, Engineering, Information Systems, or equivalent technical experience.
- Client Focused: Asks open-ended questions and understands needs to address business challenges.
- Tech Savvy: Conversant about technology, latest industry trends and how it is being applied to address business challenges.
- Team Player: Demonstrates team collaboration and can navigate different communication styles.
- Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
- Self-Starter: Motivated to work with clients and can lead projects independently.
Preferred Technical and Professional Expertise
- Programming coursework or experience a plus.
- Prior work experience in client sales or service.