In this role, you'll be a Technical Writer focused on documenting our database product portfolio, including our Open Source, Commercial, On-Premise, and Cloud-based products. You will test and document SQL and InfluxQL query languages, Query, Write, and Management APIs, as well as visibility and management tools.

You'll collaborate with our world-class engineers and product team to oversee the prioritization and planning of new or enhanced documentation, and make sure that our documentation accurately represents our product capabilities.

You'll work with modern documentation tooling as well as internal and user-facing AI tools to ensure that our documentation provides accurate answers to users' questions.

What you'll do:

• Document new features and capabilities as they are released by the engineering team.
• Collaborate with engineers, product managers, and other departments to gather information and ensure accuracy in documentation.
• Test and validate those features against the documentation you have developed.
• Work in a docs-as-code environment to draft, edit, and proofread technical documents and user guides.
• Participate in regular planning meetings with the product team.
• Optimize documentation for search and AI retrieval.
• Configure and use custom GPTs to improve documentation and assist users.
• Contribute and review blog posts that highlight new features and capabilities.
• Follow established documentation standards and guidelines.
• Incorporate the latest best practices and tooling to improve documentation quality and user experience.

What we're looking for:

• Currently pursuing, or recently completed, a degree in Technical Writing, English, Communications, Computer Science, or a related field
• Strong written language skills
• Experience using git, GitHub, Markdown, and HTML
• Basic understanding of HTTP, REST, and how to test and evaluate APIs and other software components
• Experience installing, configuring, using, and troubleshooting software and command-line tools
• Programming and database querying skills (academic or professional)
• Familiarity with and ability to adapt to established technical writing style guides

Interview Information:

Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.

We offer fantastic benefits for full time employees; in the US these include:

• Medical/dental/vision insurance with 100% coverage for employees and dependents
• Company contribution to your FSA
• Flexible Time Off - take the time you need
• Life Insurance, short and long term disability insurance
• 401(k)
• Wellness programs
• Annual professional development budget
• Financial planning and legal advice

Our Core Values

Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:

• We value each other
• We get stuff done
• We believe humility drives learning
• We embrace failure
• We are committed to open source

Visit our careers page to learn more about working at InfluxData.

InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.

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If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com .

InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.

Beware of job scams and fraudulent offers! Our recruiters use @ influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com .