Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
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Your Role and Responsibilities
By applying daily work prescribed Cash Collections tactics, the collector ensures timely and accurate collection of payments from the customers to minimize outstanding receivables and reduce the risk of bad debt. The Cash Collections position provides an understanding of financial operations and customer relations. It enhances problem-solving skills when addressing discrepancies and resolving payment issues.
Scope of duties:
• Collect payments from the customers.
• Respond to inquiries from internal and external customers, stakeholders.
• Do a reconciliation of accounts or research on disputed AR.
• Collaborate with other departments to resolve payment-related issues.
• Build and maintain positive relationship with client.
What makes IBM BTO unique:
- Global communication: want to improve your language skills? We will invest in you!
- Flexibility: employee development matters to us, that's why every vacancy is open for internal recruitment
- Diversity: different nationalities united in one team
- Initiative: have ideas for improvements? We want to hear them!
We guarantee you:
- Job contract
- The opportunity to participate in training and language courses
- An extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
- An induction training that will allow you to smoothly transition into your new role
Required Technical and Professional Expertise
• Very good English and Spanish (verbal & written),
• Good MS Office skills
• Sense of ownership of assigned tasks
• Solid organization and management of own work
• University degree
Preferred Technical and Professional Expertise
N/a