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Quality Management Customer Manager

AT Hitachi Energy
Hitachi Energy

Quality Management Customer Manager

Beijing, China

Your responsibilities:

  • You be responsible for Quality management customer team planning, development and daily management.
  • You follow and continue improve CCRP team efficiency, analysis method, report quality.
  • You will coordinate internal and external resource to solve internal and external customer complaints.
  • You will drive key CCRP progress, pre-alarm and escalate key issues for management level supporting Forecast/follow/manage quality cost after delivery, drive CAD cost reduction.
  • You will systematically summarize/analyze CCRP, collaborate with Service team to drive quality case transferring to service opportunity, systematically drive whole process quality improvement.
  • You will plan and lead Quality management customer team people development and competence development.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

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Your background:

  • Master's degree and above, Electrical, mechanical, or other related area.
  • 5+ years of working Experience.
  • Structure thinking, collaboration, result oriented.
  • Strong leadership and People management experience, be able to handle high work pressure and multi-task.
  • Be familiar with High voltage products, L6S green belt or above is preferred.
  • Fluent in English communication.

Apply now

Client-provided location(s): Beijing, China
Job ID: Hitachi_Energy-JID3-90523
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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