Your responsibilities:

• You will manage service project from sales handover to financial closing.
• You will manage product and service warranties.
• You will be responsible of financial results of the project and manage project risks.
• You will effectively monitor and control projects progress and ensure that project risks and opportunities are identified and managed for successful on-time and on-cost completion of projects with customer satisfaction.
• You must ensure that contract change and claims management in accordance with project contractual.
• You will build and maintain strong relationships with internal and external stakeholders and effectively communicates with all stakeholder and cross-functional resources (Marketing, Design, Engineering, Supply chain management, Production, Testing, Dispatches and Finance).
• You will act as main contact point for customer during whole project execution.
• You will review the project closure reports and ensure the implementation of" lessons learnt" in future projects. Ensure project reporting to customers and management.
• You will review and monitor timely resolution of customer complaints during after sales support.
• You will collaborate with the service engineering team to finalize and manage spare parts and project schedules for the planned maintenances and service jobs.
• You will ensure the project follows and complies with company health, safety, and environmental policies.

• Tertiary education in Engineering i.e. Electrical Engineering, Mechanical Engineering
• Possess 5 years of work experience in Project Management / Order Execution of switchgear and services for electrification, utilities and power generation (order entry, liaise with factory, logistics, delivery , tracking)
• Experience in HV is highly desired, though LV/MV is also can be considered
• Experience and sound knowledge of project management processes. Experience in Project Management tools i.e. MS Project is highly desired
• Project Management certification is an added advantage
• Comprehending the electrical drawing schemes and product drawings and Substation layouts (advantage)
• Good knowledge of contract management terms and commercial terms