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Knowledge Management Specialist

AT Hitachi Energy
Hitachi Energy

Knowledge Management Specialist

Krakow, Poland

Job Description - Knowledge Management Specialist

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Your mission

In this pivotal role, you will support the SCM Knowledge Management and Functional Competency Managers, playing a crucial part in executing and implementing the relevant strategies, promoting best practices, ensuring compliance through structured change and content management as well as enhancing learning and development experience for our users.

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This role demands a high-energy individual capable of functioning in a global context, effectively collaborating with diverse stakeholders, and adeptly handling operational tasks to drive success.

You will report directly to the Head of Change Management and Continuous Improvement, based in Zurich, Switzerland. As an integral member of our international SCM Change Management and Continuous Improvement (CMCI) Team, you will engage with colleagues across various regions to foster a culture of high performance and engagement.

Responsibilities

Knowledge Management:

  • Maintain the SCM Sharepoint pages/sites and provide guidance to the content owners (i.e., how and what content to share)
  • Align closely with the SCM Communication Manager on the communication standards
  • Develop SCM Sharepoint pages based on requestor requirements and ensure alignment on established standards
  • Provide support and end user training on Sharepoint
  • Maintain and update data repositories (e.g. Adonis) to document processes and establish a structured system to organize and retrieve documentation

Digital and Process Mining solutions

  • Utilize digital tools (e.g., Power Apps and utilize Power Automate) to create custom applications and automate workflows and ensure more efficient ways of capturing data
  • Utilize process mining tool (e.g., Celonis) to develop new dashboards or update existing ones and provide transparency on key performance data

Learning Management Platform

  • Maintain, update and create online learning courses (based on content owner request), ensuring smooth user experiences and troubleshooting any technical issues of the new learning platform
  • Support the SCM Functional Competency and People Engagement Manager on the implementation of Functional Competency strategic initiatives related to the new learning management platform

Stakeholder Collaboration:

  • Collaborate and communicate effectively with internal and external stakeholders

Qualifications and Skills:

  • University degree in relevant area
  • Minimum 2 years of hands-on experience in Celonis, Power Apps, Power Automate, Power BI, etc.
  • Highly experienced with digital tools, including e-learning platforms and Microsoft MS365 applications
  • Project Management experience
  • Business fluency in English (essential, both verbally and in writing); knowledge of other languages is an asset
  • Strong interpersonal skills
  • Demonstrated proactive approaches to problem-solving
  • Demonstrated ability to meet deadlines in a fast-paced environment
  • Works independently with general supervision.
  • Strives for continual improvement of work processes and tools

Apply now

Client-provided location(s): Kraków, Poland
Job ID: Hitachi_Energy-JID3-122102
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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