Who are we?
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Job Summary
The HR Services Specialist, Talent Management Operations will be responsible for the day-to-day operational aspects of talent management processes across the organization. This role involves executing and managing performance management, learning and development, and instructional design activities to ensure a seamless employee experience. The specialist will collaborate closely with HR Org & Talent People Solutions and other HR functions as necessary to implement and operationalize defined talent management programs and initiatives globally.
Responsibilities
Performance Management
- Execute the end-to-end performance management process, including goal setting, mid-year reviews, and annual performance evaluations
- Provide support and training to employees and managers on performance management systems and tools
- Track and report on performance management metrics and trends
Learning and Development
- Coordinate and deliver learning and development programs, including onboarding, leadership development, and continuous learning initiatives
- Manage the logistics and administration of training sessions, workshops, and e-learning courses
- Assist in the development and maintenance of training materials and content
Instructional Design
- Support the design and development of instructional materials and programs that align with organizational goals and objectives
- Utilize various instructional design methodologies to create engaging and effective learnin experiences
- Evaluate the effectiveness of instructional programs and make recommendations for improvements
Employee Experience Delivery
- Serve as the primary point of contact for employees and managers regarding talent management processes and inquiries
- Ensure a positive and consistent employee experience by providing timely and accurate information and support
- Collaborate with HR Org & Talent People Solutions and other HR functions as necessary to address and resolve employee issues and concerns related to talent management
Data and Reporting
- Maintain accurate and up-to-date records of talent management activities and initiatives
- Generate regular reports and analytics on talent management metrics, providing insights and recommendations for improvement
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field
- 5+ years of experience in HR operations and shared services, talent management, or related roles
- Strong understanding of performance management, learning and development, and instructional
- design principles
- Excellent communication and interpersonal skills
- Proficiency in HRIS and talent management systems
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Strong analytical and problem-solving skills
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.