HR Operations Specialist

Mission Statement:

Performs day to day processing of HR requests related to one or more service lines (Employee Life Cycle, Integrated Talent, Global Mobility, Learning & Development, Compensation & Benefits, Payroll, People Analytics and HRIS) for an assigned group of employees handling also complex and escalated tasks. Ensures appropriate support for internal customers and deliver accurate and timely processing of information with all stakeholders and assures that quality controls like e.g. the 4-eye-check are carried out.

Your Responsibility:

• You must execute and deliver assigned HR Services according to defined service level agreement(s). Handles complex/escalated tasks.
• You must maintain a high level of data quality and accuracy in the systems. Provides on-demand reports related to the process when required.
• You will be Single Point of Contact (SPOC) to manage and liaise with Payroll Managed Service partner for weekly and monthly payroll; manage pre & post payroll activities; check master data in ensuring the data integrity i.e. accurate and correct; ensure correct payment of entitlements in accordance to agreement and policies; process month end accruals, post journals, payroll reconciliations.
• SPOC to support HR Time related activities, interface, updates, and queries.
• You will deliver HR Service support to the HR community, managers, and employees. This include on-boarding and off-boarding administrations, employees' P-filling and HR records management, administrate local ServiceNow tickets and ensure timely closure of tickets, any other task/assignment given from time to time.
• You will recommend enhancement and simplification of existing processes and procedures based on feedback and experience with customers. Leads some process improvement activities and participates in various quality control and audit activities.
• You will recommend, develop, and assist in implementation of special programs in area of functional specialty. Supports HR cross-functional initiatives in area of functional responsibility.
• Australia including secondary support to New Zealand; Cross-countries support in SEA as and when required.
• You are required to support project or assignments initiated by Global, if any.,
• Living the Hitachi Energy's core values of safety, and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

• Minimum experience of 1-2 years in HR Operations.
• Full time position and hybrid work arrangements can be considered.
• Cross countries HR operations support.
• Experience in HR Shared Services for a Global Company will be an added advantage.
• Experience in onboarding, document control, ServiceNow and HR Operations
• Knowledge in payroll and statutory filing is preferred.
• Experience in absence and attendance system.
• Proficiency in MS Office, along with organizing, coordinating and analytical skills.
• Able to work in teams, able to work independently, work within deadlines and be process oriented will be an ideal fit.
• Good in stakeholders and vendors management.
• Strong verbal and written in English communication skills is a must.
• Able to handle multi-tasks and work under tight timeline.