Assistant Manager, Faire and Specialty Wholesale

Are you passionate about driving sales and building relationships in a dynamic marketplace? The growing Hachette Special Markets team is looking for a motivated Assistant Manager to oversee day-to-day operations on Faire.com, a leading B2B marketplace, and support our specialty wholesale accounts. This is a fantastic opportunity to dive into a fast-growing and competitive market, gain valuable insights into sales trends, and help our brands thrive. You’ll work closely with the Executive Director of Gift and Specialty Sales to make a big impact in this exciting role.

Key Responsibilities:

• Identify opportunities to grow sales and revenue on Faire.com, including sales strategies, promotions, marketing efforts, outreach, and securing top shop status.
• Collaborate with internal teams and distribution partners to communicate updates, product developments, and strategic plans.
• Provide exceptional customer service to wholesale and Faire.com accounts, ensuring smooth communication and support.
• Create and maintain detailed product pages, including high-quality images, product descriptions, collection pages, and bundling options.
• Develop and execute marketing campaigns to promote new products and attract new accounts to Faire.com.
• Pass new account leads to the appropriate sales representatives for follow-up and service.
• Ensure new account information is processed accurately and follow up on any missing details.
• Coordinate with the order entry and warehouse teams to ensure timely and accurate data updates.
• Work closely with sales teams to ensure consistent updates on account orders and status.
• Identify and pursue new business opportunities, keeping track of new account openings and sales growth.
• Manage relationships with specialty wholesale accounts, assisting with seasonal presentations, order management, and customer inquiries.

Travel Requirements: This role may involve travel to regional gift shows across the U.S. during the winter and summer months, representing Hachette Book Group.

Requirements:

• 3+ years of experience, preferably in Special Markets or a related field.
• Experience working with the Faire platform.
• Strong written and verbal communication skills.
• Excellent organizational abilities with a keen attention to detail.
• Ability to analyze complex data and derive actionable insights to optimize performance.
• Ability to work well under pressure and think creatively to solve problems.
• Proficiency in Microsoft Word, Excel (including pivot tables and v-lookup), Outlook, and PowerPoint.

The compensation range for this position is $62,000 - $72,000. Salary can vary based on a number of factors including skills, experience, and location — talk with your recruiter to learn more. There may be times that you will be required (or requested) to work overtime due to the nature of your role or exceptional workload issues or special projects.

If you're eager to take on a new challenge, develop your skills, and make an impact in a growing market, we’d love to hear from you!

As a leading book publisher, we believe that including and representing diverse voices in all aspects of our business is fundamental to what we do. Our publishing programs must reflect the broad range of backgrounds, experiences, political views and ideas that shape our society and publish books for all readers.  

Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

The following benefits are offered by the company: medical, dental, vision, basic and supplemental life, short-term and long-term disability, accidental death and dismemberment, critical illness, hospital indemnity, long-term care, health and dependent care FSA, commuter benefit plan, employee assistance program, tuition reimbursement, travel assistance, 401(k), discretionary bonus program, PTO (15 vacation days, 3 personal days, 10 holidays and generous sick leave) and group discounts on auto and home insurance and legal services. Eligibility requirements apply to some benefits and may depend on your job classification, hours worked and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.