Job Family:

Patient Account Representative

Travel Required:

Clearance Required:

What You Will Do:
Review accounts from the Metrix work queue and/or assigned spreadsheets by contacting the insurance company for resolution and payment, as well as, ensure all claim edits in the Waystar billing system are resolved and billed in 24 hours or less. The Patient Account Representative has a strong knowledge of billing, managed care, timely filing guidelines and the ability to effectively review remittance advices and electronic billing reports from payer to determine the action required. This position performs all related job duties as assigned. This position is onsite. Office Hours are M-F 8:00am-4:30pm.

• 1 plus years’ experience of hospital billing non-government insurances

•  High School diploma or equivalent.

What Would Be Nice To Have:

• CPAR (Certified Patient Account Rep)       

•  Prior experience with Metrix, Waystar, and HealthQuest

• Experience with spreadsheets, reporting, payer contracts, payer websites and sFax

•  Denials and insurance follow up

•  Knowledge and understanding of ICD-10 diagnosis, HCPCS and CPT codes   

• Experience with Microsoft Excel and Word

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.