Work Location Type: Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

• Performs all collection activities for assigned customer accounts in accordance with the company's collection policy and practices in a manner that will result in maximum sales, sound receivables and prompt payment.
• Maintains a program for systematic follow up and collection of past due receivables for an assigned number of International accounts.
• Recommends accounts for approval on compromise settlements, partial payments, time extensions and fraud detection.
• Recommends accounts for 3rd party collection through outside agencies or legal placement.
• Work hand in hand with Credit, Sales and Branch partners to resolve collections issues that may require special attention and resolve payment barriers.
• Resolve complex issues in relation to International Export accounts.
• Recommend accounts for write off within approved company guidelines.
• Provide customers needed documentation on disputed accounts.
• Use of professional collection skills and techniques to identify customer reasons for delinquent payments.
• Communicate with Credit, Sales and Operations regarding specific situations and/or general collection issues.
• Work closely with A/R specialists and customer to resolve situations which cause un-reconciled checks.
• Handle daily correspondence.
• Performs other duties as assigned.

• High school diploma or equivalent; some college and/or specialized training preferred.
• 3-5 years collection experience in a corporate or agency environment is optional but highly desired.
• Must have the ability to identify and solve problems, understanding priorities and focus on activities that drive results while meeting assigned deadlines.
• Effective verbal and written communication skills, plus solid command of English grammar.
• Computer literate and proficient in Microsoft Excel and Word.
• SAP experience a plus