Graham Healthcare Group is seeking a Hospice Triage Supervisor who will Organize and direct hospice care. Experience in nursing, with emphasis on community health education/experience is desired.
Hospice Triage Supervisor Responsibilities:
Assume responsibility for notifying Clinical Supervisor or follow up needed in a timely manner during business hours
Responsible for all triage calls during the assigned business hours
Responsible for reporting all information to team at end of shift, as well as sync back electronic documents in a timely fashion
Stay up to date with current memos and updates to system, read emails, and communicate with team
Participate in the interviewing process when hiring new After-Hours employees
Want more jobs like this?
Get jobs in Troy, MI delivered to your inbox every week.
Collaborate with the Clinical Supervisor when new After-Hours employees are hired to formulate training schedules to include peer review of facility charts and hospice documentation at 30, 60, and 90 days
Work across the interdisciplinary teams to integrate new staff into your own caseload, ensuring effective transitions of patients, facilities, and referral sources
Train professional staff and After-Hours staff on how we work as part of the interdisciplinary team
Mentor After-Hours staff who may be struggling with patients, facilities, or a family
Advocate for all after-hours staff members
Provide supervision and direction for field staff and act as liaison between field and office staff
Evaluate and address customer concerns, including documentation and resolution
Communicate with marketing personnel regarding customer issues that arise and may affect referral source relationships
Follow up as needed and appropriately with management staff pertaining to any concerns regarding patient care
Communicate with clinicians and physicians when adult protective services referral required
Participate in staff meetings, may prepare agendas and in-services
Maintain Medicare guidelines regarding consents, ABN, non-provider coverage forms
Perform field visits as needed
Hospice Triage Supervisor Requirements:
Associate degree from an accredited School of Nursing
A minimum of two (2) years of experience working as a Registered Nurse including Hospice experience
Proficiency in HCHB, HBSS, and Outlook
Hospice experience
Ability to use good and sound clinical judgment
Ability to document accurately and appropriately
Must hold, in good standing, a license as a Registered Nurse
CPR certification
Empathetic, non-judgmental, tactful, responsible, and organized
Understand the team approach and be a supportive team member
About Graham Healthcare Group:
As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.
Join the Graham Healthcare Group and enjoy the following benefits:
Competitive Pay: With opportunity for advancement
Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
Generous PTO Packages.
Retirement: Save for your future with our company offered 401k plan and pension.
Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
Benefits may vary based on your employment status.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR245168