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Technical Writer, Foundation Services

AT Google
Google

Technical Writer, Foundation Services

Toronto, Canada

Minimum qualifications:

  • Bachelor's degree in a relevant field, or equivalent practical experience.
  • 4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
  • Experience writing for the web and with Markdown, HTML, CSS, or JavaScript.
Preferred qualifications:
  • Experience with REST-based technologies (e.g., HTTP, JSON, XML, YAML).
  • Experience assisting non-writers with developmental and copy editing.
  • Familiarity with API management, Cloud, Cloud/Hybrid, Multi-Cloud, or Software Development Life Cycle (SDLC) technologies and practices.
  • Proven track record of researching and writing effective documentation for developers and dev-ops.
  • Ability to design information architecture for moderate to large content sets.

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About the job

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between developers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Lead the user experience, information architecture, navigation, and effort to reduce fragmentation and discoverability issues.
  • Communicate with Cloud customers through conceptual documentation, detailed how-to guides, code samples, and other online materials.
  • Be responsible for working with engineering and product management to document new features.

Client-provided location(s): Toronto, ON, Canada; Waterloo, ON, Canada
Job ID: Google-101122634602685126
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Health Reimbursement Account
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)

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