Minimum qualifications:
- Experience in the video, media, or entertainment industry.
- Experience in an external-facing customer interaction role; with customer support, business development, and relationship development.
- Experience organizing events and workshops.
- Experience working in African markets.
- Experience managing a scaled book of business
- Experience in partner-facing roles, successfully managing customer relationships with digital personalities and influencers.
- Understanding of the major social media platforms and the content creation process.
- Demonstrated ability to achieve stretch goals and targets through strategic planning and execution.
- Excellent communication and presentation skills.
- Enthusiasm for the creator economy and a genuine desire to help creators succeed.
- Fluency in French, Swahili or additional African language for communications with local stakeholders.
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About the job
This role focuses on empowering YouTube creators. You'll develop personalized strategies for audience growth, content optimization, and business generation. This involves analyzing performance data, providing actionable recommendations, and guiding creators on best practices for YouTube's business generation tools (ads, memberships, etc.). You'll also collaborate with internal teams to create resources and workshops that address creator needs.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
Responsibilities
- Develop individualized growth strategies for a portfolio of YouTube creators, focusing on audience development, content optimization, and maximizing business generation opportunities.
- Analyze channel performance data to identify growth opportunities and provide actionable recommendations, leveraging YouTube Analytics effectively.
- Foster strong relationships with creators, maintaining open communication to understand their goals and challenges.
- Guide creators on best practices for YouTube business generation, including ad revenue and alternative business generation products (channel memberships, super chat/stickers, shopping, etc.).
- Collaborate with cross-functional teams to design and deliver workshops, webinars, and resources that address creator needs.