2 years of experience generating insights from analysis on large data sets to drive business decisions.

Experience collaborating with multiple stakeholders across organizational boundaries.

Experience in advertising, consultative sales, business development, or a digital media environment for a complex organization.

Excellent communication and presentation skills with the ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences.

Structured problem solving skills, combined with strong business acumen.

About the job

The Google Customer Solutions (GCS) Revenue Programs team is responsible for driving global insights and recommendations that unlock business growth for Google's advertising business. The team leads the design, planning and implementation of global business growth programs with cross-functional collaboration among sales leadership, marketing, product and engineering. As a central team, we provide business critical insights to shape the engagement strategy of our global salesforce and ensure alignment of goals and execution as we grow the business.

In this role, you will manage and engage with a global network of internal RSO, Sales and cross-functional business partners related to GCS Extended Workforce Program operations in the APAC region. You will directly represent APAC regional business needs for extended workforce operations, while balancing consistency in landing critical GTM program/workflow changes. You will engage frequently with other regions and central teams to drive transparency across regions and translate program requirements to ensure effective regional extended workforce/Sales team preparation and execution. You will maintain and promote business and service excellence across all lines of business. You will also provide continuous feedback on the program design for the APAC region to ensure strategies can be executed within the capabilities of a extended workforce structure.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage cross-functional relationships between Regional Sales Leaders, Program Strategy Owners, Extended Workforce Managers, Quality and Training leads to balance regional needs with effective program delivery, high quality performance and collaborative best practice sharing.
• Develop strategies that solve complex business challenges and address the customer, seller or extended workforce needs of the APAC region.
• Communicate findings to leadership and key stakeholders with polished presentations that synthesize context, insights and recommendations.
• Work with cross-functional teams to push projects forward, driving recommendations to implementation.
• Identify tools, processes and automation that improves sales processes; develop plans to implement changes help business deliver on key results.