Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in data analytics, cybersecurity, technology research, anti-abuse, policy or related fields.
- Experience in content policy, anti-abuse, and reviewing online content.
- Experience identifying abuse trends or working in news or policy, with a passion for international issues, including freedom of expression, online controversial content, and misinformation.
- Experience in the misinformation space.
- Experience with SQL and spreadsheets.
- Ability to build relationships with cross-functional partners across geographies, with excellent influencing and communication skills.
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About the job
Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager, you are responsible for working with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to prevent violative content from appearing on the site. You will evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows, and processes. You review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. This role will review graphic, controversial, and offensive video content in line with YouTube's Community Guidelines.
At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Enforce YouTube's harmful and dangerous content policies and ensure high quality policy enforcement.
- Research and stay up to date on key trends and operation patterns creating a threat to platform safety.
- Work with cross-functional stakeholders and communicate initiatives to the broader organization, including local teams.
- Analyze, identify, prioritize and deliver strategies to reduce potentially harmful content.
- Manage escalations while ensuring high quality enforcement and clear communication with cross-functional stakeholders.