Ability to build relationships and to empathize with customers and understand their needs.

Ability to travel internationally up to 25% of the time as needed.

Excellent problem-solving skills, coupled with a sense of ownership.

Excellent communication and presentation skills.

About the job

Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don't just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it's hard to control what you can't measure - so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters.

Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter.

In this role, you will be responsible for leading the team positioning Google Distributed Cloud Hosted (GDCH) solutions at customer sites as well as internal reference inquiries and operations. In addition, you will act as a strategic partner and primary engineering point of contact for accounts in the EMEA region.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Lead, manage, and grow a high-performing, diverse team of engineers focused on Operations Engineering.
• Guide all technical aspects of activation and operations of Google Distributed Cloud Hosted (GDCH) solutions, from requirements definition and design to implementation, testing, and hand-off.
• Build and manage relationships with customers in the EMEA region, serving as a primary engineering point-of-contact.
• Develop a road map for Operations Engineering projects in collaboration with diverse stakeholders across Google Distributed Cloud (GDC) and Google Cloud Platform.
• Build partnerships with various sub-teams within GDC, driving joint projects that strengthen overall Operations Engineering Excellence.