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Head, Experience Excellence

AT Google
Google

Head, Experience Excellence

Atlanta, GA

Minimum qualifications:

  • 10 years of experience in management consulting, operations, business strategy, investment banking, venture capital, private equity or corporate advisory, or 8 years of experience with an advanced degree.
  • 6 years of experience in people management.
  • 5 years of experience working with executive stakeholders.
  • 4 years of experience developing business strategies or managing cross-functional initiatives.
Preferred qualifications:
  • Experience in service operations.
  • Experience with the rollout of large-scale initiatives requiring change management, leadership buy-in, implementation, and execution.
  • Ability to think, plan, and execute on multiple projects simultaneously in an organized and creative way.

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  • Ability to act as a dot connector and integrator, and commitment to finding organizational synergies and operational efficiencies.
  • Advanced influencing skills with a track record of driving alignment across conflicting priorities and varying viewpoints.
  • Passion for organizing complex information to help structure decision-making processes and align stakeholders.

  • About the job

    People Experience (PX) is the team at Google that delivers extraordinary, hire-to-retire experiences for Googlers in the moments that matter most. We deliver end-to-end global HR processes (with regional nuance where needed) that are personalized and delightful for applicants and Googlers. PX teams span Recruiting, Analytics and Planning, HR Operations, Vendor Management, Service Model Excellence, and Googler- and Market-level HR support.
    The US base salary range for this full-time position is $208,000-$296,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

    Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

    Responsibilities

    • Develop and lead a high performing team of Experience Excellence strategists. Influence through thought leadership, analytical snapshots of end-to-end experience.
    • Drive alignment on a future state through deep collaboration across POps, PX and PX Excellence, and provide clear communication frameworks and strategies on behalf of People Experience. Partner effectively with the broader People Experience team, partners, and leadership to facilitate decision-making.
    • Steward a service model design strategy via data-driven analyses and complex problem structuring. Gain a deep business understanding and ensure accurate decision-making through an agile mindset and aptitude for detail.
    • Anticipate process breakdowns by proactively identifying obstacles within strategic plans and across organization. Conduct analyses, design projects, and implement holistic solutions to address complex problems and improve organizational effectiveness.
    • Contribute to high-impact, function-wide initiatives for short and long-term projects.

    Client-provided location(s): Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA
    Job ID: Google-129357827587089094
    Employment Type: Full Time

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • FSA
      • HSA
      • Fitness Subsidies
      • On-Site Gym
      • Mental Health Benefits
      • Health Reimbursement Account
      • HSA With Employer Contribution
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Fertility Benefits
      • Adoption Assistance Program
      • Family Support Resources
      • Adoption Leave
    • Work Flexibility

      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
      • Casual Dress
      • Pet-friendly Office
      • Snacks
      • Some Meals Provided
      • On-Site Cafeteria
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K) With Company Matching
      • Company Equity
      • Performance Bonus
      • Financial Counseling
    • Professional Development

      • Tuition Reimbursement
      • Internship Program
      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)

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