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Collections Global Process Manager

AT Google
Google

Collections Global Process Manager

Chicago, IL

Minimum qualifications:

  • Bachelor's degree in Business, Finance, Engineering, or Operations, or equivalent practical experience.
  • 4 years of experience in management consulting, or an operations-related function; or 2 years of experience with an advanced degree in business, accounting, or finance.
Preferred qualifications:
  • MBA or Master's degree
  • Experience with running large outsourced operational processes, optimizing on the fly.
  • Experience with reporting, dashboards and data visualization.
  • Knowledge of financial and accounting business acumen, particularly in Order to Cash.
  • Excellent problem-solving skills using SQL or other scripting languages.

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About the job

The Finance Operations team manages Google's cash transactions on a global basis and ensures that Google's incoming and outgoing cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You'll make processes more efficient and scalable, work to ensure the highest level of quality of our operations, and proactively minimize operational risk. Externally, you collaborate with our extended workforce partners and internally, you will collaborate across the multiple areas of the Financial Operations team.

The collections team manages the collection of cash for all of Google's customers. The team's portfolio includes all regions and all product areas including Ads, Digital Goods, Cloud, which make up about half of Google's terms Accounts Receivable (A/R).

In this role, you will be a business partner, grow in ambiguity and enjoy solving complex issues for the business, you will be a process designer ninja, project manager with a history of process improvement/optimization. You will exhibit impeccable commercial ideas, regularly engaging with key stakeholders across Google to balance cash, cost and customer satisfaction. You will work to ensure the highest level of quality of our operations and you will proactively minimize operational risk.

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

The US base salary range for this full-time position is $102,000-$150,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

  • Design and manage scalable, controlled and compliant processes for customers.
  • Define and lead the direction of a process/product area navigating impact , priorities and stakeholders.
  • Create executive summaries for leadership and influence executive stakeholders across the organization.
  • Develop the collections strategy for your area and define strategy and align your roadmap with the wider Collections team.
  • Collaborate with Collections Operations organization to ensure high standard of execution on operational activity including Service Level Agreements, adherence to documented processes and quality of results.

Client-provided location(s): Chicago, IL, USA
Job ID: Google-136778596113883846
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Health Reimbursement Account
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)

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