IT Program Manager

Overview

Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization - we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives.

We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.

We are building global platforms, in LATAM, Europe, China, U.S. and Canada - and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

• Develop and refine high-impact executive messaging, including CTO strategy presentations, thought leadership articles, and internal/external communications.
• Create compelling PowerPoint presentations, one-pagers, whitepapers, and knowledge articles to articulate technical initiatives, program updates, and strategic roadmaps.
• Serve as a trusted advisor to the CTO and senior leaders, ensuring consistency, clarity, and alignment in all communications.
• Manage and maintain the CTO's SharePoint sites, Confluence pages, and knowledge repositories, ensuring up-to-date and easily accessible content.
• Build and develop effective relationships with engineering, product, security, and operations teams to gather technical insights and craft executive-ready narratives.
• Lead strategic communication initiatives, ensuring messages resonate with both technical and non-technical audiences.
• Act as a bridge between technology and business, ensuring alignment of key messages across the enterprise.
• Support the CTO Delivery group in communication planning activities across goals, OKRs, KPIs etc.
• Establish and continuously improve content governance processes, templates, and best practices to enhance communication effectiveness.
• Drive standardization in reporting, dashboarding, and visualization of key technical programs and initiatives.
• Provide data-driven insights and storytelling to support executive decision-making.
• Assist with change management activities for the team and beyond
• Foster a culture of continuous improvement by identifying opportunities for process enhancements and driving operational efficiency within the program
• Perform other duties as assigned
• Conform with all company policies and procedures

• Experience in managing communications for technology modernization project teams using a variety of supporting technologies
• Excellent communication, presentation and interpersonal skills to collaborate with different levels of hierarchy
• Strong understanding of program and project management practices and demonstration of essential supporting soft skills
• Strong content creation/design/storytelling skills to aid in the development of communications materials for executive and stakeholder consumption
• Strong leadership and influencing skills, with the ability to drive consensus and manage stakeholders at all levels
• Exceptional ability to distill complex technical concepts into clear, compelling, and visually engaging executive materials.
• Expertise in developing PowerPoint presentations, one-pagers, whitepapers, and knowledge management content with a strong eye for design and detail.
• Ability to work independently and as part of a team

• 7-10 years of experience in technology leadership roles required
• 3-5 years of experience as a technical program management or development manager required
• Financial services industry experience preferred
• PMP certification preferred
• Scrum Master Certification preferred