Job Description Summary

Responsible for creating a clear strategic direction for development needs and initiatives related to our software portfolio's UI/UX and conveys that vision to the broader organization, build and/or operations team. You will direct the team with a clear and descriptive set of requirements and partner with the team to determine what can be delivered through balancing the need for new features, defects, and technical debt.

Job Description

Roles and Responsibilities

• Accountability for functional, business, and broad company objectives. Integrate and develop processes that meet business needs across the organization, be involved in long-term planning, manage complex issues within functional area of expertise, and contribute to the overall business strategy.
• Developing specialized knowledge of latest commercial developments in own area and communication skills to influence others. Contributes towards strategy and policy development, and ensure delivery within area of responsibility.
• Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
• Uses judgment to make decisions or solve moderately complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.
• Interacts with customers/stakeholders in VOC requirements-gathering, fine tuning, and obtaining product feedback.
• Works with cross-functional teams to deliver features and major, complex products.
• Routinely collaborates with UX, Architecture and engineering teams on multiple issues and decisions.
• Conducts customer and stakeholder interviews and elaborates on personas.
• Owns the release and sprint backlogs roadmap for MVPs and quarterly releases.
• Owns and manages the backlog; continuously orders and prioritizes to ensure that 1-2 sprints/iterations of backlog are always ready.
• Prioritize continuously in accordance with the understanding and validation of customer and stakeholder problems and needs.
• Demonstrates strategic expert level skills in problem decomposition and ability to navigate through ambiguity.
• Engages frequently with the development team; facilitates discussions, provides clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions.
• Translates unstructured or ambiguous work requests into actionable user stories and work units.
• Partners with Development Leadership to ensure healthy development process.

• This role requires significant experience in Product Management with prior experience in UI/UX. Knowledge level is comparable to a master's degree in computer science or "STEM" Majors (Science, Technology, Engineering and Math) from an accredited university or college with 10 years of experience (or a high school diploma with relevant experience).

• Strong knowledge of software design and coding principles
• Experience working in an Agile environment
• Agile SM/PM or similar certification is a plus
• Technical understanding of Web Application UIs:
  • Web accessibility requirements
  • Product usability testing
  • Web UI technical issues (constraints that impact implementation of a given UI design, basics of how web applications are built with API and UI layers, possibilities of styling, web components, javascript, etc.)

• Customer support (Salesforce)
• Requirements management (Aha!, ADO, qTest)
• User experience enhancement and monitoring tools (WalkMe, FullStory)
• UI design (Figma)
• Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.

• Foundational features and how they are used across APM apps
• How users in different roles interact with APM
• Product documentation requirements and processes

• Demonstrates the initiative to explore alternate technology and approaches to solving problems
• Skilled in breaking down problems, documenting problem statements and estimating efforts
• Has the ability to analyze impact of technology choices
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders.
• Demonstrates knowledge of the competitive environment

• Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.
• Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making.
• Understands when change is needed. Participates in technical strategy planning.

• Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information.
• Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.
• Innovates and integrates new processes and/or technology to significantly add value to GE Vernova. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems.